To resolve PHP errors on Elementor Host, such as “Maximum execution time exceeded,” log in to your My Elementor dashboard and select your website. Navigate to the Advanced tab and locate the PHP configuration section. From there, you can click “Extend execution time” to temporarily increase resource limits for intensive tasks.
Why am I seeing PHP errors on my website?
PHP errors typically occur when a script requires more resources than the current server configuration allows. This is common during:
- Uploading high-resolution media files.
- Installing large or complex plugins.
- Migrating a website from another host.
- Running full site backups.
How do I fix the “Maximum execution time exceeded” error?
The “Maximum execution time” is a limit on how long a single script can run. If a task like a large import takes too long, the server stops it to maintain performance. You can resolve this within your hosting settings by following this step:
Error message example: Fatal error: Maximum execution time of 60 seconds exceeded
- Extend the maximum execution size. For details, see Temporarily increase the maximum execution time of your Elementor Hosted site.
After extending the limit, retry the task.
How do I fix the “Allowed memory size exhausted” error?
Error message example: Fatal error: Allowed memory size of X bytes exhausted
What this means
This error occurs when a plugin or script attempts to use more memory than allocated by the server.
Elementor Host provides a memory limit of 1024MB. Because this limit is significantly higher than standard hosting environments, this error usually indicates a plugin conflict or inefficient script.
How to resolve it
- Deactivate recently installed plugins to check for conflicts.
- Avoid running multiple heavy plugins that perform similar functions.
- Ensure all plugins and themes are updated to their latest versions.
If the issue persists after checking for conflicts, contact Support for further investigation.
How do I fix the “The uploaded file exceeds the upload_max_filesize directive” error
Error message example: The uploaded file exceeds the upload_max_filesize directive in php.ini
What this means
You are attempting to upload a file that exceeds the single-file upload limit.
On Elementor Host, the maximum upload size per file is 256MB.
Recommended solutions
Optimize your media
Before uploading large files, compress images or videos to reduce file size.
Use external video hosting (recommended)
For video files larger than 256MB, upload the file to a video hosting service such as YouTube or Vimeo and embed it on your website instead of uploading it directly. This improves performance and reduces bandwidth usage.
Upload files through the Media Library
Always upload files through the WordPress Media Library to ensure proper indexing and compatibility with Elementor.