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Common Elementor issues and solutions

Last Update: February 15, 2024

If you are experiencing problems using Elementor, try these troubleshooting steps:

  • Verify that your server meets all the Elementor System Requirements.
  • Use the most updated versions of Elementor, WordPress & theme.
  • Deactivate all your plugins besides Elementor (and Elementor Pro). If this solves the problem, gradually activate your plugins one by one, until you spot the problematic plugin.
  • If you have a caching plugin, make sure you deactivate it, or purge the cache.
  • Change your WordPress theme to Hello Elementor, temporarily.
  • If you cannot Edit with Elementor, see Can’t Edit With Elementor- What Should I Do?

If the above steps do not solve your issue, submit a support ticket. Make sure to provide the following information:

  • Describe the issue and what led to it. Be as accurate and detailed as possible.
  • Attach the URL of a theme/plugin if you suspect they may be causing the issue.
  • Send your system info. You can find this in WP Admin >Elementor > System info.
    Common Elementor Issues and Solutions
Make a complete backup of your website before contacting support.

Have more questions? We’re more than happy to assist.

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