Frequently Asked Questions​

General

What is Elementor?

Elementor is the ultimate & FREE WordPress page builder, that lets you create beautiful WordPress websites in the easiest and quickest way possible.

Does it work with all the themes?

It works with all the themes which respect the coding standards of WordPress set by its Codex.

Does it work with other WordPress plugins?

It works with almost all the plugins. If you experience an incompatibility issue, please report it to us and to the plugin which conflicts with Elementor.

What is Elementor Pro?

Elementor Pro completes the full stack of tools that web creators need to build professional, pixel perfect websites. It includes the industry-leading Theme Builder, visual form widget, custom CSS and many other revolutionary features.

Can I edit my blog page with Elementor?

You can. You will need the Theme Builder to edit it.

Can I edit all the WooCommerce pages?

You can edit the product template and the archive product template with the WooCommerce builder of Elementor. It will be soon possible to edit the Checkout page and the Cart page with this feature.

Theme Builder

Is the Theme Builder part of Elementor Pro?

Yes, every user with an active license can update Elementor Pro to the latest version and get all the new features of Pro 2.0, including the theme builder capabilities.

What do I need do in order to start working with the theme builder?

You need to install both Elementor plugins (free and Pro). Both must be activated together. See our basic tutorials for more information.

Can I create my own theme with Elementor?

While it is possible to create every part of your theme using Elementor templates, and create infinite number of websites with unique designs, you cannot import and export a complete theme that bundles all the theme parts. You can, however, import and export every theme part separately.

Does Elementor work on any theme?

Absolutely! We’ve tested it on hundreds of themes, making sure everything works perfectly, down to the last pixel.

Popup Builder

Can I place any Elementor widget in a Popup?

Absolutely! Design your Popup in the same way you would design any page using Elementor. Include forms, widgets, templates, and other elements as you wish.

Can I trigger the Popup from anywhere on my page?

Yes, we have various triggers, rules, and conditions that determine when a Popup occurs. You may "manually trigger" Popups via Dynamic Actions or Form Actions After Submit or "automatically trigger" Popups via Conditions, Triggers, and Advanced Rules.

Can I only show a Popup if the user is leaving the page?

Yes, the On Page Exit Intent is a very popular Trigger. Setting this will display the Popup when the user’s mouse activity indicates intent to exit the page.

What kind of targeting can I set?

Popup Builder includes page-based, time-based, device-based & visitor-based targeting, behavior-driven targeting (clicks, scrolling, form submit and more)

Are there pre-designed Popup templates to choose from?

Yes! We currently have over 100 beautifully designed Popup templates to choose from.

Can I display several pop-ups on the same page?

Of course. Troll your visitors as much as you want.

Can I show popups on pages that are not built using Elementor?

Yes, all you need to have is Elementor Pro installed & activated, and you’re good to go 🙂

Can I show popups on pages that are not built using Elementor?

Sure, you can also add upsales and offers to your users throughout all of the purchase flow.

What kind of popups can I make?

You can make any popup you can imagine, like: email subscriber popups, login forms popups, content lock & upgrades, welcome mat, promotion & sale popups, announcement popups, related products & upsells, exit intent popups, consent forms, countdown timer popups, marketing and sales funnels, and many more!

Can I integrate popups to my email marketing tools?

Yes! Popups are easily connected to: MailChimp, Drip, ActiveCampaign, ConvertKit, HubSpot, Zapier, GetResponse, MailerLite, MailPoet, Slack, and Discord

Billing

What's the difference between Elementor Pro vs free?

Elementor's free version offers limitless design possibilities. Elementor Pro, however, empowers you with more professional tools that speed up your workflow, and allow you to get more conversions and sales. See full comparison here

What payment methods do you accept?

You can use Stripe, PayPal or any credit card to pay for Elementor Pro.

Can I use Elementor Pro to create websites for clients?

Sure can! We've deliberately built Elementor Pro to help you get more clients, by completing projects faster with better results. The best value for money is our Expert plan, letting you create an 1000 sites.

What happens if I don't renew my license after one year? Will Elementor Pro still work?

Your existing project will remain intact. The only difference is support, updates, and access to premium templates which require renewal.

Can I upgrade a license after I have already purchased one?

Sure, you can upgrade any time and get a license for a whole year with premium support & unlimited access to the template library. You just need to cover the difference.

What happens to pages created in the free version after I upgrade?

Elementor Pro is an extension of Elementor. After you upgrade to Pro, you can continue just where you left off, without any interruptions. In fact, you'll be able to leverage your existing pages using the Pro features.

What can I expect in terms of new Pro feature and template releases?

Since our launch, we became known for our frequent feature releases, and plan to keep working hard to deliver new and promising features & templates nearly every week.

Can I transfer the Elementor Pro license key from one domain to another?

Of course! Just deactivate the plugin from the previous domain and activate it on the new one. You can manage it in your account via View Websites > Manage License.

Do you offer a Demo version?

We don't offer a demo version of Elementor Pro for trial. However, we have a refund policy which lets you cancel your purchase and gets a refund during the first 30 days. So you can try it for a month and then decide if you want to keep it or not.