Frequently Asked Questions​

General

What is Elementor?

Elementor is the ultimate & FREE WordPress page builder, that lets you create beautiful WordPress websites in the easiest and quickest way possible.

Does it work with all the themes?

It works with all the themes which respect the coding standards of WordPress set by its Codex.

Does it work with other WordPress plugins?

It works with almost all the plugins. If you experience an incompatibility issue, please report it to us and to the plugin which conflicts with Elementor.

What is Elementor Pro?

Elementor Pro complete the full stack of tools that web creators need to build professional, pixel perfect websites. It includes the industry-leading Theme Builder, visual form widget, custom CSS and many other revolutionary features.

Can I edit my blog page with Elementor?

You can. You will need the Theme Builder to edit it.

Can I edit all the WooCommerce pages?

You can edit the product template and the archive product template with the WooCommerce builder of Elementor. It will be soon possible to edit the Checkout page and the Cart page with this feature.

Theme Builder

Is the Theme Builder part of Elementor Pro?

Yes, every user with an active license can update Elementor Pro to the latest version and get all the new features of Pro 2.0, including the theme builder capabilities.

What do I need do in order to start working with the theme builder?

You need to install both Elementor plugins (free and Pro). Both must be activated together. See our basic tutorials for more information.

Can I create my own theme with Elementor?

While it is possible to create every part of your theme using Elementor templates, and create infinite number of websites with unique designs, you cannot import and export a complete theme that bundles all the theme parts. You can, however, import and export every theme part separately.

Does Elementor work on any theme?

Absolutely! We’ve tested it on hundreds of themes, making sure everything works perfectly, down to the last pixel.

Billing

What's the difference between Elementor Pro vs free?

Elementor's free version offers limitless design possibilities. Elementor Pro, however, empowers you with more professional tools that speed up your workflow, and allow you to get more conversions and sales. See full comparison here

What payment methods do you accept?

You can use Stripe, PayPal or any credit card to pay for Elementor Pro.

Can I use Elementor Pro to create websites for clients?

Sure can! We've deliberately built Elementor Pro to help you get more clients, by completing projects faster with better results. The best value for money is our unlimited plan, letting you create an unlimited number of websites.

What happens if I don't renew my license after one year? Will Elementor Pro still work?

Your existing project will remain intact. The only difference is support, updates, and access to premium templates which require renewal.

Can I upgrade a license after I have already purchased one?

Sure, you can upgrade any time and get a license for a whole year with premium support & unlimited access to the template library. You just need to cover the difference.

What happens to pages created in the free version after I upgrade?

Elementor Pro is an extension of Elementor. After you upgrade to Pro, you can continue just where you left off, without any interruptions. In fact, you'll be able to leverage your existing pages using the Pro features.

Is there a renewal discount?

Yes, we offer a 25% discount for active customers. After the license expires the discount is gone.

What can I expect in terms of new Pro feature and template releases?

Since our launch, we became known for our frequent feature releases, and plan to keep working hard to deliver new and promising features & templates nearly every week.

Can I transfer the Elementor Pro license key from one domain to another?

Of course! Just deactivate the plugin from the previous domain and activate it on the new one. You can manage it in your account via View Websites > Manage License.

Can I integrate Elementor with my email marketing service?

Elementor includes a built-in and hassle-free integration to MailChimp, MailPoet and Zapier. You can connect your favorite email marketing service, CRM or any other Zapier integration with a few easy steps.