Frequently Asked Questions​

General

Elementor is the ultimate & FREE WordPress website builder, that enables you to create beautiful WordPress websites intuitively, professionally, and without having to write code.

It works with all the themes which respect the coding standards of WordPress set by its Codex.

It works with almost all the plugins. If you experience an incompatibility issue, please report it to us and to the plugin which conflicts with Elementor.

Elementor Pro completes the full stack of tools that web creators need to build professional, pixel perfect websites. It includes the industry-leading Theme Builder, visual form widget, custom CSS and many other revolutionary features.

You can. You will need the Theme Builder to edit it.

You can edit the product template and the archive product template with the WooCommerce builder of Elementor. It will be soon possible to edit the Checkout page and the Cart page with this feature.

Theme Builder

Absolutely! Design your Popup in the same way you would design any page using Elementor. Include forms, widgets, templates, and other elements as you wish.

You need to install both Elementor plugins (free and Pro). Both must be activated together. See our basic tutorials for more information

While it is possible to create every part of your theme using Elementor templates, and create infinite number of websites with unique designs, you cannot import and export a complete theme that bundles all the theme parts. You can, however, import and export every theme part separately.

Absolutely! We’ve tested it on hundreds of themes, making sure everything works perfectly, down to the last pixel.

Popup Builder

Absolutely! Design your Popup in the same way you would design any page using Elementor. Include forms, widgets, templates, and other elements as you wish.

Yes, we have various triggers, rules, and conditions that determine when a Popup occurs. You may “manually trigger” Popups via Dynamic Actions or Form Actions After Submit or “automatically trigger” Popups via Conditions, Triggers, and Advanced Rules.

Yes, the On Page Exit Intent is a very popular Trigger. Setting this will display the Popup when the user’s mouse activity indicates intent to exit the page.

Popup Builder includes page-based, time-based, device-based & visitor-based targeting, behavior-driven targeting (clicks, scrolling, form submit and more)

Yes! We currently have over 100 beautifully designed Popup templates to choose from.

Of course. Troll your visitors as much as you want.

Yes, all you need to have is Elementor Pro installed & activated, and you’re good to go 🙂

You can also add upsales and offers to your users throughout all of the purchase flow.

You can make any popup you can imagine, like: email subscriber popups, login forms popups, content lock & upgrades, welcome mat, promotion & sale popups, announcement popups, related products & upsells, exit intent popups, consent forms, countdown timer popups, marketing and sales funnels, and many more!

Yes! Popups are easily connected to: MailChimp, Drip, ActiveCampaign, ConvertKit, HubSpot, Zapier, GetResponse, MailerLite, MailPoet, Slack, and Discord

Billing

Elementor’s Free version allows you to explore our revolutionary drag & drop live editor, basic widgets and templates. Elementor Pro (Essential, Advanced, Expert, Studio, and Agency) empowers you with more professional tools that speed up your workflow, give you access to human-powered support, help you build more advanced content, and convert visitors. See full comparison here

You can use Stripe, PayPal or any major credit card to purchase any Elementor Pro plan.

Sure can! Elementor Pro was built specifically to help your web design business get more clients. You can start with our Expert plan, letting you use Elementor Pro on up to 25 sites, and grow with plans dedicated to larger design teams like our Studio (100 sites) and Agency (1000 sites).

Yes, your existing projects will remain intact. However, you will no longer have access to Pro widgets, templates, and capabilities, support, and updates.

Sure, you can upgrade at any time. You’ll only need to cover the difference between your current plan and the one you are upgrading to based on the time left on your current subscription.

Elementor Pro is an extension of Elementor. After upgrading to Pro, you’ll continue just where you left off, without any interruptions. In fact, you’ll be able to leverage those pages using the Pro features.

We are proud to be known for our frequent feature releases and continuous updates, and we will keep working hard to deliver exciting new features and templates regularly.

Of course. Just deactivate Elementor from your previous domain and activate it on the new one. You can manage it in your account via View Websites > Manage License.

You can experience Elementor’s revolutionary website builder, incl. basic widgets and templates, in our forever Free plan. No credit card needed, no strings attached. If you’re curious about Elementor Pro features for more advanced websites, we offer a 30-day refund policy.

All Elementor Pro plans give you access to top-notch customer support. Whether you’re just getting started or need assistance with advanced features, our Premium Support team will answer you within 1 day on average. If you need immediate answers, get VIP Support including live chat and priority responses in under 30 minutes with our Studio plan for up to 5 team members or our Agency plan for up to 10 team members.