Frequently Asked Questions​

General

Elementor is the ultimate & FREE WordPress page builder, that lets you create beautiful WordPress websites in the easiest and quickest way possible.

It works with all the themes which respect the coding standards of WordPress set by its Codex.

It works with almost all the plugins. If you experience an incompatibility issue, please report it to us and to the plugin which conflicts with Elementor.

Elementor Pro completes the full stack of tools that web creators need to build professional, pixel perfect websites. It includes the industry-leading Theme Builder, visual form widget, custom CSS and many other revolutionary features.

You can. You will need the Theme Builder to edit it.

You can edit the product template and the archive product template with the WooCommerce builder of Elementor. It will be soon possible to edit the Checkout page and the Cart page with this feature.

Theme Builder

Absolutely! Design your Popup in the same way you would design any page using Elementor. Include forms, widgets, templates, and other elements as you wish.

You need to install both Elementor plugins (free and Pro). Both must be activated together. See our basic tutorials for more information

While it is possible to create every part of your theme using Elementor templates, and create infinite number of websites with unique designs, you cannot import and export a complete theme that bundles all the theme parts. You can, however, import and export every theme part separately.

Absolutely! We’ve tested it on hundreds of themes, making sure everything works perfectly, down to the last pixel.

Popup Builder

Absolutely! Design your Popup in the same way you would design any page using Elementor. Include forms, widgets, templates, and other elements as you wish.

Yes, we have various triggers, rules, and conditions that determine when a Popup occurs. You may “manually trigger” Popups via Dynamic Actions or Form Actions After Submit or “automatically trigger” Popups via Conditions, Triggers, and Advanced Rules.

Yes, the On Page Exit Intent is a very popular Trigger. Setting this will display the Popup when the user’s mouse activity indicates intent to exit the page.

Popup Builder includes page-based, time-based, device-based & visitor-based targeting, behavior-driven targeting (clicks, scrolling, form submit and more)

Yes! We currently have over 100 beautifully designed Popup templates to choose from.

Of course. Troll your visitors as much as you want.

Yes, all you need to have is Elementor Pro installed & activated, and you’re good to go 🙂

Sure, you can also add upsales and offers to your users throughout all of the purchase flow.

You can make any popup you can imagine, like: email subscriber popups, login forms popups, content lock & upgrades, welcome mat, promotion & sale popups, announcement popups, related products & upsells, exit intent popups, consent forms, countdown timer popups, marketing and sales funnels, and many more!

Yes! Popups are easily connected to: MailChimp, Drip, ActiveCampaign, ConvertKit, HubSpot, Zapier, GetResponse, MailerLite, MailPoet, Slack, and Discord

Billing

Elementor’s free version offers limitless design possibilities. Elementor Pro, however, empowers you with more professional tools that speed up your workflow, and allow you to get more conversions and sales. See full comparison here

You can use Stripe, PayPal or any credit card to pay for Elementor Pro.

Sure can! We’ve deliberately built Elementor Pro to help you get more clients, by completing projects faster with better results. The best value for money is our Expert plan, letting you create an 1000 sites.

Your existing project will remain intact. The only difference is support, updates, and access to premium templates which require renewal.

Sure, you can upgrade any time and get a license for a whole year with premium support & unlimited access to the template library. You just need to cover the difference.

Elementor Pro is an extension of Elementor. After you upgrade to Pro, you can continue just where you left off, without any interruptions. In fact, you’ll be able to leverage your existing pages using the Pro features.

Since our launch, we became known for our frequent feature releases, and plan to keep working hard to deliver new and promising features & templates nearly every week.

Of course! Just deactivate the plugin from the previous domain and activate it on the new one. You can manage it in your account via View Websites > Manage License.

We don’t offer a demo version of Elementor Pro for trial. However, we have a refund policy which lets you cancel your purchase and gets a refund during the first 30 days. So you can try it for a month and then decide if you want to keep it or not.