How To Get Support

Elementor Pro users get premium support from our team of professionals. To get support, you have to be connected to your Elementor account which will allow us to identify you as a Pro user.

Tip: Not a Pro user? You can receive help from our Help Center or the Elementor Community.

Important: Make sure to backup your website before contacting support. As part of opening a support ticket, you will be to approve the Support Access terms.

To contact us with a form

  1. Log into your Elementor account at https://my.elementor.com
  2. From the left side menu, click FAQ & Support and then click Find a Solution.

3. You can use the search bar to find help articles that may be useful. Otherwise, scroll down and click the Contact Support button.

4. Fill in the form with the details of your question.

Tip: Try to be clear and specific when filling in the form. It will also help to attach a System Info file.

To contact us through chat

  1. Log into your Elementor account at https://my.elementor.com
  2. Click the Help icon at the bottom of the page.

Tip: Elementor Cloud users can open a support chat from their WordPress Dashboard as well as from the Elementor account.

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