help center

On this page

Template Library – FAQ

Last Update: May 2, 2024

A connection is required to enable us to add smart features to the library in the future including personalization features such as ‘favorites’ and ‘recently used’ views, as well as other enhancements that will make the Template Library more than just a place to store templates. As a user, you will gain better control over who uses your account and website and get added security. 

Don’t worry. Your clients will not access your account at all and you won’t need to share your credentials with them. Each of your clients will create their own individual, free accounts during the initial one-time process of connecting, if they don’t already have an account. In addition, each WordPress user on a website will need their own account if they intend to access the library.

You will be unable to access the templates that Elementor provides via the Template Library. Your previous work remains intact. The connection only authenticates you as a user and doesn’t have any impact on your saved templates.

Yes, you’ll always have access to your own saved templates, whether you decide to connect to the Template Library or not.

If you receive an error that says ” An error occurred. The following error(s) occurred while processing the request: Connecting to the Library failed. Please try reloading the page and try again“, make sure that the Site Address (URL) and WordPress Address (URL) at WP Admin > Settings > General are exactly the same. Also, this URL must correspond to the URL on your web browser’s address bar.

If you made any changes, you may need to resynch your license. For details, see Disconnect and reconnect your Elementor account.


Have more questions? We’re more than happy to assist.

Link is copied to clipboard!
On this page

Is this article helpful?

Share this article