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Template Library – FAQ

Last Update: February 5, 2025

General

The Elementor Template Library is a library which contains over 30 pre-designed page templates, as well as templates that were saved by the user. The library allows you to quickly create designed pages and customize them to be your own, saving you from building all pages from scratch.

Pick any template from the library and add it to your page with one click. It saves you time and energy.Β 

For tutorials about the Elementor Template Library, check thisΒ  guide. Check out the Hero kit templates we previously released.

A connection is required to enable us to add smart features to the library in the future including personalization features such as ‘favorites’ and ‘recently used’ views, as well as other enhancements that will make the Template Library more than just a place to store templates. As a user, you will gain better control over who uses your account and website and get added security.Β 

All the templates that you saved can be found under Templates in your WordPress Admin Dashboard.Β 

These templates are also available, along with the pre-designed templates, in the library that is accessible from the Elementor panel.Β 

Don’t worry. Your clients will not access your account at all and you won’t need to share your credentials with them. Each of your clients will create their own individual, free accounts during the initial one-time process of connecting, if they don’t already have an account. In addition, each WordPress user on a website will need their own account if they intend to access the library.

You will be unable to access the templates that Elementor provides via the Template Library. Your previous work remains intact. The connection only authenticates you as a user and doesn’t have any impact on your saved templates.

Yes, you’ll always have access to your own saved templates, whether you decide to connect to the Template Library or not.

Troubleshooting

If you receive an error that says An error occurred. The following error(s) occurred while processing the request: Connecting to the Library failed. Please try reloading the page and try again, make sure that the Site Address (URL) and WordPress Address (URL) are the same. Check this from WP Admin by going to Settings>General and making sure the URLs are exactly the same.

Wordpres adress Template Library - FAQ 81

Also, this URL must correspond to the URL on your web browser’s address bar.

If you made any changes, you may need to resynch your license. For details, see Disconnect and reconnect your Elementor account.

The template library must be connected to your Elementor account. To connect your account, see Connect to the template library.

Go to Elementor > System Info in WP Admin and confirm that the Elementor Template Library is connected.

Confirm connect Template Library - FAQ 83
Go to Elementor > Tools in WP Admin and click Synch Library.Β 

Synch Library Template Library - FAQ 85

If it still doesn’t work, please contact your hosting company and ask them to set this configuration:
allow_url_fopen

Go to Elementor > System Info in WP Admin and confirm that the Elementor Template Library is connected.

Confirm connect Template Library - FAQ 83
Go to Elementor > Tools in WP Admin and click Synch Library.Β 

Synch Library Template Library - FAQ 85

Β 

This happens when Elementor does not recognize that you have a Pro license key.

In this case, from WP Admin, go to Plugins>Installed Plugins and update Elementor Pro.Β 

In this case, you have to contact your hosting company so that they can change the configuration of your server that blocks the request.

This is generally due either to a memory issue or to the configurations of your server (file permission issues).

Verify if you meet the requirements of Elementor regarding the WP memory limit and check via your console browser if you receive 403 errors.

If you cannot open the library, contact your hosting company and ask them to verify the configurations set on your server.

Have more questions? We’re more than happy to assist.

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