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SFTP Troubleshooting

Last Update: February 12, 2024


Website does not function properly after SFTP file modifications. 


Follow these steps to troubleshoot:

  1. Backup: Create a recent backup of your website’s files to prevent potential data loss.
  2. Identify the Changes: Try to remember the changes you made using SFTP. This includes:
    • Removal of a file
    • Alterations to a code
    • Renaming a directory
  3. Revert Changes: Revert the changes you made using SFTP. 
    • If a file was deleted, try to recover it. 
    • If a file was edited, revert it to its previous state.
  4. Consult a Developer: If the problem persists, or you’re uncertain about the changes made, consult with a web developer. They can help identify and rectify any coding or structural issues.
Modifications made to your site using SFTP can cause your site to malfunction.

Have more questions? We’re more than happy to assist.

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