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502 error

Last Update: February 12, 2024


When editing a page with Elementor you get a 502 error. 

As per IETF, 502 status code, indicates the following:

  • Proxies: If you get a bad gateway note, you’re working with a gateway or proxy server.
  • Connection: The proxy tried to work with the origin server.
  • Mistake: The proxy got some kind of invalid response from the server.

For more information on 502 error, refer Bad Gateway Errors: Why They Happen and 5 Solutions | Okta 

Possible cause

When a server gets an invalid response from another server, the system gives 502 bad gateway messages.


To solve the 502 error, follow the below steps:

  1. Login to WP Admin.
  2. Go to  Elementor > Settings > Advanced.
  3. Enable Switch Editor Loader Method. This changes the Elementor editor loader method.
    502 error

If you are using the Elementor plugin, then you may need to increase a particular Apache service limit. Add the following lines inside the website’s .htaccess file:

<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M

You can edit that file using any of the following:

  • SSH
  • FTP
  • File Manager tool in cPanel

Contact your website hosting provider for further support with the 502 error.

Have more questions? We’re more than happy to assist.

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