Help Center Package could not be installed

Package could not be installed

Last Update: October 16, 2023

What is this about?

When trying to upload the Elementor Pro plugin zip file into WordPress, you might encounter this error message: “The package couldn’t be installed. The theme is missing css style sheet“. This error message indicates that you’ve uploaded the plugin as a theme, instead of as a plugin.

Fix the error

Fix this issue by installing Elementor Pro as a WordPress plugin. For more details, see Install WordPress plugins.

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Installing Elementor Pro

Connect & Activate your license key

Note: Please note also that you first have to install Elementor’s free plugin for the Pro plugin to work.

If you couldn’t find a solution, contact our support team for further help.

Have more questions?

Can’t find the answers you’re looking for? We’re more than happy to assist.

Contact support

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