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Cannot download the Elementor Pro ZIP file with the Safari browser

Last Update: February 25, 2024

Issue

If you download Elementor (Core or Pro) using Safari browser for Mac, the ZIP files opens automatically and therefore, you cannot download Elementor as a ZIP folder.

For details about downloading the Elementor Pro file for other browsers, see Install & activate Elementor Pro.

Solution

To fix this, follow these steps:

  1. Go to Safari Preferences.
  2. Select General, clear Open “safe” files after downloading.
    Cannot download the Elementor Pro ZIP file
Note
The file has to be compressed and uploaded as a ZIP file.

Have more questions? We’re more than happy to assist.

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