help center

On this page

Could not create directory

Last Update: March 4, 2024


There are two scenarios when this error occurs:

  • While installing plugins or themes –  Installation Failed: Could Not Create Directory 
  • While updating plugins or themes – Update failed: Could not create directory

This error indicates that WordPress does not have the proper permission to create a new folder or directory on your server, where it needs to store the theme and plugin files.

Possible causes

Two main causes for these errors are:

  • Incorrect file permissions.
  • Disk space is full or insufficient.


  • Contact your hosting company so that they can modify the file permissions of your server. For details, refer Changing File Permissions
  • Update the plugin or ask your hosting company to update the plugin, by downloading it from and uploading it via FTP ( wp-content > plugins). For details, see Update WordPress And WordPress Plugins.
  • Contact your hosting provider to increase disk space. You may have to upgrade your hosting plan.
Delete the version of the plugin that you are currently using.

Have more questions? We’re more than happy to assist.

Link is copied to clipboard!
On this page

Is this article helpful?

Share this article