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403 error – cannot activate license

Last Update: February 20, 2024

Issue

Trying to activate a license gives 403 error or cannot activate license error. 

The 403 error indicates that the request is valid and understandable for the server but it cannot provide additional access.

Possible cause

403 error can occur due to the following causes:

  • Authorization issues
  • A corrupt .htaccess file
  • IP blocking issues
  • Firewall issues

Solution

Try the following to fix the 403 error:

  • Refresh page
  • Clear your browser cookies and cache
  • Disconnect from your VPN
  • Deactivate WordPress plugins
  • Check for URL errors and make sure you’re specifying an actual web page file name and extension, not just a directory

If the issue persists, ask your hosting company to investigate the issue and allow the connection.

Have more questions? We’re more than happy to assist.

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