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Package could not be installed error

Last Update: February 12, 2024


While installing Elementor the following error displays:

The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature.

Possible causes

Following may be the cause of this error:

  • The .zip file you’re trying to install does not use the correct file structure for a WP plugin.
  • The .zip file is extremely large and you’re reaching memory limits while trying to unzip it.
  • The most likely cause is that you may not have enough server space left on your web hosting account to install the plugin. To confirm this, try to upload another large file to your site (example: a large image or video file). If you’re not able to upload large files, then storage space is likely the issue. 

Solution for incorrect file structure for WP Plugin

To avoid this issue, always ensure to:

  • Install Elementor plugin from the Plugins menu on a site. 
  • Download Elementor Pro plugin from

For further details, see I’m Having Trouble Downloading The Elementor Pro ZIP File

Solution for large .zip file

If the .zip file is large you will hit the memory space limit. Contact the hosting provider and ask them to raise the following to resolve this issue:

  • Memory limit
  • php file upload limit

Solution for space issue

To resolve server space issues, log in to your hosting account and check how much unused space you have. 

If you are at, or near your maximum server space, do any of the following:

  • Delete some files (unused themes, plugins, old backups or log files that are no longer needed).
  • Upgrade to an account with a larger amount of storage.

Have more questions? We’re more than happy to assist.

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