Introduction
Angie helps you build your website and provides support whenever you need it. To help you keep track of your work and interactions, Angie maintains your history in two primary locations: the Angie History panel within the Elementor Editor, or My Elementor for builder prompts and AI support chats, and your My Elementor account for escalated support tickets. Access these to review past conversations, undo changes, or manage entries.
How to Access Angie History (Builder & AI Support)
Whether you are asking Angie to edit a page or seeking quick technical advice, your prompts are saved in the Angie History panel.
Open the Angie panel in the Elementor Editor or your My Elementor dashboard.
Click the History icon (the clock symbol) at the top of the panel.
The history panel will list your prompts by date and time. This includes:
Builder Prompts: Design changes, image generations, and code edits.
AI Support Chats: General questions and troubleshooting steps handled by Angie.
Click on any entry to review the conversation or prompt.
How to Undo Changes in Angie History
You can revert certain changes made by Angie directly from the history panel. Note that not all actions are reversible.
Access the Angie History panel as described above.
Click on a specific chat entry to view the prompt and Angie’s response.
Hover over Angie’s response to your prompt.
Click Undo.
The change is reversed on your Elementor page.
How to Manage Angie History Entries (Rename, Delete)
To keep your Angie History organized, you can rename or permanently delete individual chat entries.
Open the Angie History panel as described above.
Hover over a chat entry and click the ellipses (three dots) to the right.
Select the desired action from the dropdown menu: Rename, Delete, or Copy ID.
If you select Delete, confirm the deletion when prompted.
The selected entry will be removed from your history.
What Actions Are Irreversible in Angie?
Some actions performed by Angie cannot be undone through the history panel. Angie will typically ask for confirmation before executing these irreversible actions:
Delete a page or post
Delete media
Delete a menu
Delete a menu item
Delete a category, tag or other taxonomy
Delete a comment
Delete a user
Delete a theme
Delete a custom post type
Delete a Gutenberg block
Delete a wireframe
How to Access Escalated Support Tickets
If a conversation with Angie was escalated to a support ticket or a live agent, those records are stored in your My Elementor account activity.
Log in to your My Elementor account.
From the top menu, navigate to Support.
Click the My activity button inside the AI-powered chatbot card.
A new window will open showing your My Conversations page. Here you can track the status of OPEN or DONE tickets and review past agent interactions.
Frequently Asked Questions
Can I restore a deleted Angie history entry? No, deleting an entry from the Angie History panel is permanent and cannot be undone.
Does Angie’s history include all my interactions? Yes, the Angie History panel includes all your builder prompts, AI support chats, and image generations, while escalated support tickets are found in your My Elementor account.
Are there any Elementor Pro requirements for Angie’s history? The ability to use Angie and access its history features is available to all Elementor users with an active Elementor license.
Why can’t I undo certain changes made by Angie? Some actions, such as deleting pages, media, or themes, are permanent and cannot be reversed through Angie’s history panel. Angie will warn you before performing these actions.