Logging into your Elementor account requires completing a two-factor authentication process. This is essential to keep your account and websites safe and secure. For this reason, two-factor authentication is a mandatory step in order to access your account and cannot be turned off.
Logging into your Elementor account with Two-factor authentication:
- Go to your My Elementor dashboard.
- Enter your email and password and click Sign in.
- A verification code will be sent to your email. This code will be valid for five minutes.
- Enter the verification code we sent to your registered email address.
- Click Verify.
Frequently Asked Questions
Why was I sent a code in order to login to my Elementor account?
In order to ensure the security of your website, Elementor is implementing two-factor authentication (2FA). This will protect you and the sites you have created from brute force password attacks.
I didn’t receive a code. What should I do?
If you didn’t get an email during the authentication process, we suggest first checking whether you’re using the correct email address for your Elementor account. If it’s the correct one, please check your spam folder. In case all above haven’t worked, contact our support using the chat on elementor.com.
What if I don’t have access to my registered email?
Free users: Free accounts cannot be restored without a valid email address. Disconnect your account and connect a new one. Switching accounts will not affect your website or saved templates.
Pro users:
Contact support through the chat channel and provide details regarding your account and license as requested.
Can I opt-out of 2FA?
2FA improves the security of your account. Since we want to ensure the security of all our users, you cannot opt-out of 2FA. However, you can register for Elementor using a Google account instead of using an email address.
Can I get the code by text or some other way?
At the moment we are using only email as a verification channel. However, you can register for Elementor using a Google account instead of using an email address.