When reaching out to receive Elementor support, you might be asked to provide your subscription ID so our support agents can identify you as an active customer.
- Log into your Elementor account and navigate to the Subscriptions page.
- Locate the subscription you need help with.
- The subscription ID will be listed next to the subscription name.
- Click the copy icon to copy the subscription ID.
If you have several subscriptions and you’re not sure which is the relevant one:
- Navigate to the Websites page.
- Click the menu icon on the relevant website.
- Now, select Copy subscription details, and you’ll have the ID ready to paste.
Alternatively, click View related subscription to open the corresponding subscription for this website.