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Known Bugs and User Experience Issues

Last Update: October 19, 2023

Best Practice

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Note
  • If possible, check updates in a staging environment before deploying it to a live one
  • Always make a backup before updating or rolling back. 

Version Elementor 3.16.0

Third party compatibility issues

If you experienced compatibility issues due to third-party plugins running deprecated code, we have addressed and resolved this problem in version 3.16.2.

Solution 

Update to version 3.16.2 (Released on 13.09.23)

Page does not load issue

The error message “Page doesn’t load’ appears due to ACF images. 

Solution 

Update to version 3.16.3 (Released on 14.09.23)

Element gap issues

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Note
This issue is only applicable for Container users.

We changed the control element between gaps to a gaps control with 2 inputs. If the Data updater didn’t trigger or your Admin notifications are either switched off or hidden and you didn’t click Update, you may experience shifts in your Element Gaps.

Solution

Update to version 3.16.3 (Released on 13.09.23)

Version Elementor Pro 3.16.0

If you’ve encountered problems with the Menu widget, and it appears that the layout is broken after updating to Pro v3.16.0, it’s because we’ve shifted to a cleaner and more modern HTML structure. This change might cause some layout shifts and may require some adjustments on your end.

Solution 

To address the layout issues, you can start by clearing your browser cache and regenerating CSS & Data under WordPress > Elementor > Tools. If these steps don’t resolve the problem, you should review and adjust your layout settings to ensure compatibility with the updated structure, which should help restore the correct display of the Menu widget.

Page doesn’t load issue

The error message “Page doesn’t load’ appears due to ACF images. 

Solution 

Update to version 3.16.1 (Released on 14.09.23)

Styling does not appear issue

You are seeing HTML instead of styling. This occurred if an existing site has the CSS experiment activated.  

Solution

Update to version 3.16.3 (Released on 14.09.23). If after you update you still encounter the issue, then deactivate the “Improves CSS loading” feature.

Have more questions? We’re more than happy to assist.

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