The issue
The Ally widget does not appear on the frontend
Troubleshooting steps
Try the following to display the Ally widget:
- Make sure the Ally plugin is installed and activated.
- Go to WP Admin > Ally and connect the plugin to your Elementor account. See Install and activate Ally for details.
- Complete the connection steps and confirm the account.
If these steps do not resolve the issue, try the following:
- If you are using an optimization plugin like WP Rocket LS Cache with JS concatenation, ensure that the Ally widget is excluded from optimization by adding the following URL to the exclusion list: cdn.elementor.com/a11y/widget.js
- Open the browser console and look for the error: Refused to load the script “””” because it violates the Content Security Policy directive. If it appears, it means the widget is not loading due to your site’s Content Security Policy (CSP) settings. To fix this, add the following to the script-src directive: http://cdn.elementor.com/
