Issue
Unable to edit content after activating Elementor Pro.
Solutions
If you cannot edit when you activate Elementor Pro, activate the Safe Mode and try to edit. If this does not help, follow the below troubleshooting methods.
Enable editor loader method
Follow these steps:
- Log in to WP Admin.
- Go to Elementor > Settings > Advance.
- Enable the Switch Editor Loader Method.
Resolve plugin issue
Deactivate all your plugins besides Elementor and Elementor Pro.
- If the issue is resolved, start reactivating them one by one to find the plugin with the issue.
- If the issue is not resolved, try other steps.
Switch to a WordPress default theme (temporarily) and check if it fixes the problem.
Check memory limit
Elementor requires 128 MB (Minimum) memory to function properly. To check the memory limit for WordPress, follow these steps:
- Log in to WP Admin.
- Go to Elementor > System Info.
- Under WordPress Environment, check Max Memory limit.
Deactivate ModSecurity
Configurations set using the ModSecurity firewall can block Elementor Pro.
Ask your hosting company to check the error logs of ModSecurity to see if any rule of this firewall is causing the issue.
If the error log information does not help, ask your hosting company to deactivate it from cPanel.
Check custom code
There can be some conflicting custom code added to the Elementor Custom Code option (Pro feature). Check this by changing the status of all Custom Codes to Draft.
Corrupt theme builder
Corrupted Theme Builder Templates or Popups could be the cause for the issue.
To check this, do the following:
- Log in to WP Admin.
- Go to Plugins.
- Deactivate Elementor Pro. Check if you can edit the pages.
If you can edit the pages, this means that the Elementor theme builder. - Go to Templates > Theme Builder.
- Disable the templates one by one and check if you can edit with Elementor.
If any template has any issue, they should remove the Display Condition from the template to be able to edit.
