help center

Search
Close this search box.
On this page

Elementor Pro update errors

Last Update: February 22, 2024

Issue

Updating Elementor may give errors specific errors for different situations.

Possible cause & solutions

Update: Could Not Copy File

This error occurs when:

  • Working with Elementor Pro from a localhost and with any Windows Server. 
  • Working with Elementor Pro from a localhost or with any Windows Server.

To solve this error:

  1. Install the Windows Compatibility Fix plugin. This  is an incompatibility issue between Easy Digital Downloads, Windows and WordPress. Download the plugin from https://wordpress.org/plugins/fix-windows-compatibility/.
  2. If this does not help, ask your hosting company to verify your permission settings. 

If you are still facing issues, follow these steps:

  1. Go to My Elementor dashboard.
  2. Click on the download icon (Elementor Pro update errors 6) at the top of the screen. Wait for the file to download.
  3. Login to WP Admin.
  4. Go to Plugins.
    Elementor Pro update errors 5
  5. For Elementor Pro, click Deactivate. The Activate and Delete link displays.
    Elementor Pro update errors 3
  6. Click Delete.
  7. Go to Plugins > Add New Plugin.
    Elementor Pro update errors 1
  8. Click Upload Plugin.
  9. Upload the downloaded zip file.

Update Failed: Download failed. Unauthorized

To be able to update your plugin, you need an active license.

Deactivate and reactivate the license, follow these steps:

  1. Login to your My Elementor dashboard.
  2. Go to Subscriptions.
    Elementor Pro update errors 2
  3. Next to the website in question, click Disconnect Site.
  4. Login to WP Admin.
  5. Go to Elementor > License.
    Elementor Pro update errors 7
  6. Click Disconnect. The Activate License message shows.
    Elementor Pro update errors 4
  7. Click Connect & Activate. Elementor should update successfully.
  8. If the issue persists, this may be due to permissions error. Delete the current plugin and upload the newest version of the plugin. For details, see How To Install Elementor Pro.

Related articles

For details about updates, see Update WordPress And WordPress Plugins.

Have more questions? We’re more than happy to assist.

Link is copied to clipboard!
On this page

Is this article helpful?

Share this article

Platinum popup banner