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Send Email Confirmations with Elementor Forms

Last Update: December 16, 2024

After a visitor submits a form, there are several ways to follow-up. One is to send them an acknowledgement email. These emails are set up using the Actions After Submit field.

Note
When a user submits a form, two email notifications are often sent: one to the user as confirmation and one to you or your team. However, these emails may end up in the spam folder, especially now that providers like Gmail are increasingly strict about email reputation and authentication. To address this, we recommend using a tool like Site Mailer. By routing all site emails through a dedicated external service rather than your hosting server, Site Mailer significantly improves deliverability and ensures your messages reach their intended destination.

Email visitors after form submission

To email visitors after they submit a form:

  1. Create a form. For more details, see Form widget.
    Note
    In order to email visitors who submit a form, an Email field must be part of your form.
  2. Expand the Actions After Submit section.
    image 89 Send Email Confirmations with Elementor Forms 1
    In the Add Actions field, Collect Submissions and Email are default actions. There is no need to change them.
    image 90 Send Email Confirmations with Elementor Forms 3
  3. Click the + sign.
    image 91 Send Email Confirmations with Elementor Forms 5
  4. From the dropdown list, select Email 2.
  5. Open the Email 2 field.
    image 92 Send Email Confirmations with Elementor Forms 7
  6. Fill in the fields that appear. For more details see, Receive form submissions by email.
    image 93 Send Email Confirmations with Elementor Forms 9
  7. In the To field, enter the shortcode: [field id=”email”].
  8. Fill in the rest of the fields. Keep in mind that this email will be sent to the visitor. See Example of an HTML email below. 

Example of an HTML email

Using HTML allows you to style the body of emails sent to visitors who fill out a form.Following is an example how to create these emails.

Anything in brackets ([]) is a shortcode. Shortcodes will take information from the form and use it in your email. For example, the shortcode [field id=”name”] will use the information from the Name field of the form. In order to use this shortcode, you must have a First Name field in your form, with shortcode [field id=”first_name”], as described below.  

To create an HTML email response:

  1. Create a form with the default fields. For more details, see Form widget.
    image 94 Send Email Confirmations with Elementor Forms 11
  2. Open the Actions After Submit section.
  3. Click the + symbol and enter Email 2.
    image 95 Send Email Confirmations with Elementor Forms 13
    Click the + symbol and enter Email 2.
    image 96 Send Email Confirmations with Elementor Forms 15
  4. In the To field, delete the default address and enter [field id=”email”].
    image 97 Send Email Confirmations with Elementor Forms 17
  5. Open the Form fields section. 
    image 98 Send Email Confirmations with Elementor Forms 19
  6. In the panel, click the Name field.
    image 99 Send Email Confirmations with Elementor Forms 21
  7. In the panel, click the Advanced tab of the Name field.
    image 100 Send Email Confirmations with Elementor Forms 23
  8. Confirm that the shortcode says: [field id=”name”].
    image 101 Send Email Confirmations with Elementor Forms 25
  9. In the Email field, confirm that the shortcode is [field id=”email”].
    image 102 Send Email Confirmations with Elementor Forms 27
  10. Open the Email 2 section.
    image 103 Send Email Confirmations with Elementor Forms 29
  11. In the Email 2 section, confirm that the Send As field is set to HTML.
    image 104 Send Email Confirmations with Elementor Forms 31
  12. In the Message field enter the following:

<h1>Thanks for the RSVP!</h1>

<p>Thank you [field id=”name”] for getting back to us. Just to confirm, your contact mail is [field id=”email”].</p>

Tip
Personalize the confirmation emails by using the submitter’s name (‘Howdy [field id=”name”]’).

Respondents will receive an email that looks like this:
image 105 Send Email Confirmations with Elementor Forms 33

Warning
Only shortcodes from the Advanced tab of the form fields widget can be used for email confirmations. You cannot use shortcodes from anywhere else. Adding other shortcodes from other plugins or elsewhere will cause a server error message. The shortcode needs to be written exactly as it appears in the form field’s Advanced tab.

Have more questions? We’re more than happy to assist.

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