How do I solve an Elementor license mismatch error

Issue

The following license mismatch error can occur when you try to activate your license:

“Your license key does not match your current domain. This is most likely due to a change in the domain URL of your site (including HTTPS/SSL migration). Please deactivate the license and then reactivate it again.”

Possible cause

This error can occur under the following conditions:

Your Elementor and/or Elementor Pro plugins are outdated.
Your site and WordPress domains (URL) do not match. This usually occurs after changes to your domain or SSL.
When the domain listed in your My Elementor account does not match the domain you are trying to activate Elementor Pro from.

Example: In your My Elementor account dashboard, your Elementor Pro plugin is activated for the site mysite.com. You try to activate your Elementor Pro plugin from the dashboard of my-site.com. In this case, you will receive a license mismatch error.

Note

For Elementor Host users: If you’re using a version of Elementor and/or Elementor Pro older than 3.9, upgrading both plugins to the current version should resolve any license mismatch errors.

How to solve an Elementor license mismatch error

To fix a license mismatch error in Elementor, you must update the Elementor and Elementor Pro plugins, synchronize your site URL settings and reset the connection. First, ensure the WordPress Address and Site Address match in your general settings. Then, disconnect the license within the WordPress admin, deactivate the site in your My Elementor dashboard, and reconnect the plugin to refresh the activation status.

Update Elementor

To update the Elementor and Elementor Pro plugins, see Update Elementor and Elementor Pro.

After updating, see if that solves the issue.

Verify WordPress URL and Site URL.

From WP Admin, navigate to Settings>General.
Make sure the WordPress Address (URL) matches the Site Address (URL) exactly. To be sure, copy the site address and paste it into the WordPress address.

How to disconnect an Elementor Pro license from the site.

Note

If you’re an Elementor One subscriber, see below.

From WP Admin, navigate to Go to Elementor>Editor>System.
In the left panel, click License.
Click Disconnect. This disconnects your license from the website.

How to disconnect an Elementor One license from the site.

From WP Admin, navigate to Elementor>Home.
Click My account in the upper right corner.
Click Disconnect from the dropdown menu.

Deactivate the website in your My Elementor account.

Login to your My Elementor dashboard.
Click the ellipses to the right of the site you want to disconnect.
Select View related subscription from the dropdown menu.
Locate the site you want to disconnect and click the detach icon.

The site is disconnected from your subscription. You will now need to reconnect it.

How to connect and activate your Elementor Pro or Elementor One license

From WP Admin, navigate to Go to Elementor>Editor>System.
In the left panel, click License.
Click Connect & Activate to reconnect the site. For details, see Connect and activate your Elementor Pro license.