Issue
I received a message that my license key does not match my URL
Cause
When users switch URLs, it breaks the connection to the Image Optimizer leading to a mismatch error. Generally this occurs when:
- You move from a staging site to production or go from an HTTP or HTTPS address.
- You are changing URLs.
Solution
If you change URLs, an error message will appear on your Image Optimizer dashboard.
To fix the mismatch error:
- Click Fix mismatch error.
You have two choices.
- If you are moving from a staging site to production or changing from HTTP to HTTPs, click Update connected URL. This will preserve your Image Optimizer history.
- If you are moving to a new URL, click Connect as a new site. This will delete your Image Optimizer history.
Your Image Optimizer subscription is reconnected.
