Store Policies

Last Updated: November 14, 2024

IN PLAIN ENGLISH
We offer you the option to buy subscription services for updates and support to our Software. We offer a 30-day no questions asked refund on Pro and Hosting subscriptions. We also may offer you documentation.

We may allow you to purchase subscriptions to our Services, which include support Services and update Services through our online store.

All Software licensed through the store shall be licensed under GPLv3 unless explicitly stated otherwise either in the download page or by the attached License.txt file.

While we provide a description for all Software and Services, it is your responsibility to make sure that these fit your needs and that you know how to use them.

We may also provide you with access to certain manuals relating to the use of the Services or the Software; any event shall be provided on an “as-is” basis without warranty.

Product Sold In Our Online Store Are According to Their Specifications

IN PLAIN ENGLISH
Each package that we sell may be different, please check the product page.

Our Services are offered under specific terms as specified in the product page. They may be limited by website calls, number of websites, or dates. We may offer discounts, rebates, or other promotions. Please check the product page before buying.

Fees

IN PLAIN ENGLISH
We need to get paid to sell you our support and update Services.

We offer our Services in the online store according to our current price list (“Fees”).

Payments shall be made by credit card via our third payment service providers and subject to their respective terms of service and privacy policies.

We may update our Fees from time to time or change the payment method.

You will be charged the Fees that arise from such changes only after notice is provided, either by email or a prominent notice on the Services.

By continuing to use the Services following such notice, you agree to be bound by such modifications.

Subscriptions Renew Automatically

IN PLAIN ENGLISH
Set a reminder for the expiration period if you plan to use our Services only once

In any case where you purchase a subscription, your subscription will automatically be renewed upon the end of the applicable subscription period, and you will be charged in advance at the beginning of each billing period.

Taxes

IN PLAIN ENGLISH
You bear all taxes that relate to our purchases.

Fees may differ between different jurisdictions based on taxes that we need to add; therefore, during checkout taxes will be added if applicable. Apart from that, the Fees are exclusive of taxes, if there are any, you will bear the taxes.

You are responsible for reporting and paying taxes in connection with the Services, along with any related penalties or interest, as applicable to your purchase or country of purchase.

In the event that you are required by law to deduct and/or withhold any amount from any payments made to us, then the Fees shall be deemed as grossed-up and increased such that the actual net amount to be paid to us shall be equal to the Fees that would have been due to Company without such deduction or withholding.

Refunds

We provide a 30-day “no questions asked” refund for new Pro and Hosting subscriptions. Note that for monthly subscriptions, each month is considered a renewal, and as such, refunds are not applicable for upgrades, renewals, or other subscription changes.

Such refund shall be available for a period of thirty (30) days from the end of the business day the purchase was made (and if such day is not a business day, then the following business day).

We may refuse to refund people who acted in bad faith or misused the Services, or otherwise violated any of the policies stated in the Terms of Service.

Complementary Services and Refund Policy
If you receive any complementary or promotional services from us at no additional charge (for example, services that are typically paid but provided to you for free as part of your purchase), and you subsequently request a refund for the associated paid services, the standard cost of the complementary service(s) will be deducted from your refund amount. This ensures fair value adjustments for services rendered at no charge prior to the refund request.