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Cannot download the Elementor Pro ZIP file with the Safari browser

Last Update: October 29, 2024

Issue

If you download Elementor (Core or Pro) using Safari browser for Mac, the ZIP files opens automatically and therefore, you cannot download Elementor as a ZIP folder.

For details about downloading the Elementor Pro file for other browsers, see Install & activate Elementor Pro.

Solution

To fix this, follow these steps:

  1. Open Safari and go to Safari > Settings in the top left corner of the screen.
  2. Under General, uncheck Open “safe” files after downloading.
  3. Try to download the file again.
    Screenshot 2024 10 29 at 11.52.51 Cannot download the Elementor Pro ZIP file with the Safari browser 1
Note
The file has to be compressed and uploaded as a ZIP file.

Have more questions? We’re more than happy to assist.

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