Issue
There are two scenarios when this error occurs:
- While installing plugins or themes – Installation Failed: Could Not Create Directory
- While updating plugins or themes – Update failed: Could not create directory
This error indicates that WordPress does not have the proper permission to create a new folder or directory on your server, where it needs to store the theme and plugin files.
Possible causes
Two main causes for these errors are:
- Incorrect file permissions.
- Disk space is full or insufficient.
Solutions
- Contact your hosting company so that they can modify the file permissions of your server. For details, refer Changing File Permissions
- Update the plugin or ask your hosting company to update the plugin, by downloading it from www.elementor.com and uploading it via FTP ( wp-content > plugins). For details, see Update WordPress And WordPress Plugins.
- Contact your hosting provider to increase disk space. You may have to upgrade your hosting plan.
Note
Delete the version of the plugin that you are currently using.
