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Delete a user account

Last Update: August 4, 2024

You can delete your user account with Elementor if you wish. Once you delete your account, you will lose access to your Elementor websites, subscriptions, dashboard and support. Deleting your account is an irreversible action so proceed with caution.

Delete your account

There are two ways to delete your account:

  • Using the Contact Us form
  • Using the My Elementor dashboard (For Elementor Pro users)

Deleting your account using the Contact Us form

To delete an account using the Contact Us form:

  1. Go to Elementor.com.
  2. Scroll down to the footer.
    image Delete a user account 1
  3. Click Contact Us.
    image 1 Delete a user account 3
  4. Scroll down to Account Access & Billing.
  5. Click Submit a ticket.
    Account access and billing Delete a user account 5
  6. Fill in the form. In the Subject field, line, enter Delete my account. In the Message field, enter any other relevant details.

Your request will be evaluated by a member of the accounts and billing team. The team member will send an email to the address associated with the account, asking you to confirm that you want to delete the account. The account will only be deleted once confirmation is received.

Note
This contact form can also be accessed by anyone so you will be able to use it even after you delete your account.

Deleting your account using the My Elementor dashboard

To delete an account using the My Elementor dashboard:

  1. Go to your My Elementor dashboard.
    Tip
    You can go directly to the support form.

    image 2 Delete a user account 7
  2. Click the Support center tab.
    image 3 Delete a user account 9
  3. At the bottom of the screen click Submit a Ticket.
    image 4 Delete a user account 11
  4. In the What are you experiencing an issue with? field, select Accounts, Billing and Subscriptions.
    image 5 Delete a user account 13
  5. Click Next.
    image 6 Delete a user account 15
  6. In the Can you be more specific? field, select Delete my account
    image 7 Delete a user account 17
  7. Click Next.
    image 8 Delete a user account 19
  8. Click Submit.

Your request will be evaluated by a member of the accounts and billing team. The team member will send an email to the address associated with the account, asking you to confirm that you want to delete the account. The account will only be deleted once confirmation is received.

Have more questions? We’re more than happy to assist.

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