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Connect a custom domain using GoDaddy

Last Update: September 22, 2024

To add a custom domain name to Site Mailer, you need to add DNS records to your domain name provider.

Warning
GoDaddy is a third-party domain name provider. We cannot guarantee that they have not changed their process and do not offer support for their system.

To add a custom domain

  1. Go to WP Admin.
    image 16 Connect a custom domain using GoDaddy 1
  2. Navigate to Settings>Site Mailer.
    Click General Settings Connect a custom domain using GoDaddy 3
  3. Click General Settings.
    Click Add custom domain Connect a custom domain using GoDaddy 5
  4. In the Domain section, click Add custom domain.
    Note
    To add a custom domain, you’ll need to access your DNS records. These records are stored with your domain name provider – the company you purchased the domain name from. Before beginning this process, make sure you have your login information ready, so you can access their system.

    lets do it Connect a custom domain using GoDaddy 7
  5. Read the notes in the popup window and click Let’s do it!
    enter mycoolsite.com 1 Connect a custom domain using GoDaddy 9
  6. Enter your domain name (for example, mycoolsite.com) in the domain name text box.
    Enter info Connect a custom domain using GoDaddy 11
  7. (Optional) enter a sender name for emails sent by Site Mailer using the custom domain. (for example, Info@mysite.com).
    Click Connect a custom domain using GoDaddy 13
  8. Click Next.
  9. If you haven’t done so already, sign in to your GoDaddy account in a separate browser tab.
    image Connect a custom domain using GoDaddy 15
  10. In the left panel, click Domain.
  11. Navigate to the domain you want to connect to Site Mailer.
    logged in and Connect a custom domain using GoDaddy 17
  12. Return to the Site Mailer tab and check I’ve logged in and found the domain settings and click Next.
    list of dns servers 1 Connect a custom domain using GoDaddy 19
    A list of addresses appears.
  13. Go back to the GoDaddy tab.
    Click Manage DNS Connect a custom domain using GoDaddy 21
  14. Click Manage DNS.
    Click the Add button 1 Connect a custom domain using GoDaddy 23
  15. In the DNS records section, click Add.
    Choose cname Connect a custom domain using GoDaddy 25
  16. Navigate to the Type dropdown menu and select CNAME.
  17. Switch back to the tab containing Site Mailer.
    copy icons Connect a custom domain using GoDaddy 27
  18. Use the copy icon Copy icon Connect a custom domain using GoDaddy 29 to copy the Host information.
    Select the host field Connect a custom domain using GoDaddy 31
  19. Return to the GoDaddy tab and paste the Host information into the Name field.
  20. Return to the Site Mailer tab and use the copy icon Copy icon Connect a custom domain using GoDaddy 29 to copy the Value.
    add the valeu 1 Connect a custom domain using GoDaddy 35
  21. Return to the GoDaddy tab and paste the Value in the Value field.
    ttl Connect a custom domain using GoDaddy 37
  22. Find the TTL dropdown menu and select the 1 Hour option.
  23. Repeat this until you’ve copied all the Host and Value information over to GoDaddy.
    Verify my domain Connect a custom domain using GoDaddy 39
  24. When finished, check I’ve verified my domain records with the values above and click Verify my domain.
    Note
    It may take up to 72 hours for the process to finish.

    After verification, your Site Mailer emails will now use your custom domain as their address.
    Check address Connect a custom domain using GoDaddy 41
    You can confirm this by checking the domain section of Sender Details in General Settings.

Verification failure

If verification fails, you will receive an error message. 

image 35 Connect a custom domain using GoDaddy 43

You can choose to:

  • Try again using the same information by clicking Verify.
  • Start over by clicking Cancel Process.

Have more questions? We’re more than happy to assist.

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