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Connect a custom domain using Bluehost

Last Update: September 23, 2024

To add a custom domain name to Site Mailer, you need to add DNS records to your domain name provider.

Warning
Bluehost is a third-party domain name provider. We cannot guarantee that they have not changed their process and do not offer support for their system.

To add a custom domain

  1. Go to WP Admin.
    image 16 Connect a custom domain using Bluehost 1
  2. Navigate to Settings>Site Mailer.
    Click General Settings Connect a custom domain using Bluehost 3
  3. Click General Settings.
    Click Add custom domain Connect a custom domain using Bluehost 5
  4. In the Domain section, click Add custom domain.
    Note
    To add a custom domain, you’ll need to access your DNS records. These records are stored with your domain name provider – the company you purchased the domain name from. Before beginning this process, make sure you have your login information ready, so you can access their system.

    lets do it Connect a custom domain using Bluehost 7
  5. Read the notes in the popup window and click Let’s do it!
    enter mycoolsite.com 1 Connect a custom domain using Bluehost 9
  6. Enter your domain name (for example, mycoolsite.com) in the domain name text box.
    Enter info Connect a custom domain using Bluehost 11
  7. (Optional) enter a sender name for emails sent by Site Mailer using the custom domain. (for example, Info@mysite.com).
    Click Connect a custom domain using Bluehost 13
  8. Click Next.
  9. If you haven’t done so already, sign in to your Bluehost account in a separate browser tab.
    1 My Domains 1536x340 2 Connect a custom domain using Bluehost 15
  10. In the left panel, click My Domains.
  11. Navigate to the domain you want to connect to Site Mailer.
    logged in and Connect a custom domain using Bluehost 17
  12. Return to the Site Mailer tab and check I’ve logged in and found the domain settings and click Next.
    list of dns servers 1 Connect a custom domain using Bluehost 19
    A list of addresses appears.
  13. Go back to the Bluehost tab.
    3 click manage 1536x340 1 Connect a custom domain using Bluehost 21
  14. Find the domain you want Site Mailer to use and click Manage.
    4 click DNS Connect a custom domain using Bluehost 23
  15. In the right pane, click DNS.
    Scroll down to the CNAME section Connect a custom domain using Bluehost 25
  16. Scroll down to the CNAME section.
    Click Add Record Connect a custom domain using Bluehost 27
  17. Click Add Record.
  18. Switch back to the tab containing Site Mailer.
    copy icons Connect a custom domain using Bluehost 29
  19. Use the copy icon Copy icon Connect a custom domain using Bluehost 31 to copy the Host information.
    11 Cname host record 2 Connect a custom domain using Bluehost 33
  20. Return to the Bluehost tab and paste the Host information into the Host field.
  21. Return to the Site Mailer tab and use the copy icon Copy icon Connect a custom domain using Bluehost 31 to copy the Value.
    12 Points to Connect a custom domain using Bluehost 37
  22. Return to the Bluehost tab and paste the Value in the Point To field.
    13 TTL Connect a custom domain using Bluehost 39
  23. In the TTL field, use the checkmark to mark it as Automatic
    14 SAve Connect a custom domain using Bluehost 41
  24. Click Save.
  25. Repeat this until you’ve copied all the Host and Value information over to Bluehost.
    Verify my domain Connect a custom domain using Bluehost 43
  26. When finished, check I’ve verified my domain records with the values above and click Verify my domain.
    Note
    It may take up to 72 hours for the process to finish.

    After verification, your Site Mailer emails will now use your custom domain as their address.
    Check address Connect a custom domain using Bluehost 45
    You can confirm this by checking the domain section of Sender Details in General Settings.

Verification failure

If verification fails, you will receive an error message. 

image 35 Connect a custom domain using Bluehost 47

You can choose to:

  • Try again using the same information by clicking Verify.
  • Start over by clicking Cancel Process.

Have more questions? We’re more than happy to assist.

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