Introducing Platinum Support: Your Ultimate Solution For Dedicated Website Support

Hey Elementor users!

We’re aware that sometimes you need immediate support and a direct line to a dedicated agent.

That’s why we’re thrilled to introduce Platinum Support—our elevated service designed for agencies, companies, and professionals whose websites are mission-critical for their business operation.

Elementor Care Blog Cover Introducing Platinum Support: Your Ultimate Solution For Dedicated Website Support 1

Why You’ll Love Platinum Support

Elevate Your Customer Experience

With Platinum Support, we’re taking your customer experience to new heights. Our goal is simple: to provide you with the best-in-class service that not only meets but exceeds your expectations. We understand that your time is valuable, and we’re here to help you make the most of it.

Designed for Those Who Can’t Afford to Wait

Whether you’re an agency owner focused on optimizing your workflow or a company needing rock-solid support, Platinum Support is built for those who rely on seamless operations, continuous uptime, and rapid resolutions.

Personalized, Expert Support

Imagine connecting directly with a dedicated Customer Success Manager. With Platinum Support, you’ll receive personalized assistance tailored specifically to your needs. No delay —just detailed, actionable guidance from experienced professionals who understand your unique challenges.

What’s Included

Platinum Support is available for just $99 per month, and includes:

Dedicated Customer Success Manager

Direct access to customer success managers who are dedicated to helping you succeed.

Faster Response Times

Experience significantly reduced response times with immediate attention to your queries and issues.

No Automated Responses

Engage with real people straight away. Say goodbye to automated replies and connect directly with an agent.

Multiple Communication

Flexible communication through WhatsApp, email and live chat ensures you can get help when you need it.

Please note! This premium service is currently available for purchase exclusively to users on our Expert and Agency (plugin) plans, as well as Scale and Ultimate (hosting) plans. We may expand availability to other plans in the future.