{"id":51,"date":"2020-04-11T11:02:00","date_gmt":"2020-04-11T08:02:00","guid":{"rendered":"https:\/\/elementor.com\/help\/?p=51"},"modified":"2024-02-20T15:08:58","modified_gmt":"2024-02-20T13:08:58","slug":"siteground-hosting-compatibility","status":"publish","type":"post","link":"https:\/\/elementor.com\/help\/siteground-hosting-compatibility\/","title":{"rendered":"SiteGround hosting compatibility"},"content":{"rendered":"\n

Issue<\/h2>\n\n\n\n

SiteGround users may get a 502 error or loading error while editing a page.<\/p>\n\n\n\n

Solutions<\/h2>\n\n\n\n

To resolve SiteGround compatibility issues, follow the below procedures in order.<\/p>\n\n\n\n

Change the loader method<\/h3>\n\n\n\n
    \n
  1. Login to WP Admin.<\/li>\n\n\n\n
  2. Go to Elementor > Settings > Advanced<\/strong>.<\/li>\n\n\n\n
  3. Enable Switch Editor Loader Method<\/strong>.
    \"SiteGround<\/li>\n<\/ol>\n\n\n\n

    Increase service limit<\/h3>\n\n\n\n

    You also may need to increase a particular Apache service limit. Edit the .htaccess file using SSH, FTP, or the File Manager tool in cPanel and add the following lines.<\/p>\n\n\n\n

    <IfModule mod_substitute.c>\r\nSubstituteMaxLineLength10M\r\n<\/IfModule>\r<\/code><\/pre>\n\n\n\n
    Enforce HTTPS<\/h3>\n\n\n\n
    The SiteGround setting option Enforce HTTPS adds certain rules to the .htaccess file of WordPress. This alters certain default rules which causes loading issues in the editor.<\/p>\n\n\n\n
    To disable the enforce HTTPS option, follow these steps:<\/strong><\/p>\n\n\n\n
      \n
    1. Login to SiteGround dashboard.<\/li>\n\n\n\n
    2. Go to Tools > Security > HTTPS Enforce<\/strong>.\u00a0
      \"SiteGround<\/li>\n\n\n\n
    3. For the required domain, toggle the HTTPS Enforce button to Off<\/strong>.<\/li>\n<\/ol>\n\n\n\n
      For example,\u00a0http:\/\/www.w3.org\/2000\/xmlns\/ should not be changed to https:\/\/www.w3.org\/2000\/xmlns\/ because it\u2019s not a link, it\u2019s a name.<\/p>\n\n\n\n
      Error that is displayed:<\/p>\n\n\n\n
      DOMException: Failed to execute ‘setAttributeNS’ on ‘Element’: ‘https:\/\/www.w3.org\/2000\/xmlns\/’ is an invalid namespace for attributes.<\/p>\n\n\n\n
      For details on namespaces, refer Namespaces in XML<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"
      Learn how to fix a 502 error that sometimes occurs with SiteGround hosting<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_elementor_kustomer_id":["62c6c686a92d0f040145b4e2","62c6c686a92d0f040145b4e2"],"footnotes":""},"categories":[1459],"tags":[1325],"class_list":["post-51","post","type-post","status-publish","format-standard","hentry","category-advanced-settings","tag-troubleshooting"],"acf":[],"yoast_head":"\nSiteGround hosting compatibility | Elementor<\/title>\n<meta name=\"description\" content=\"Learn everything about SiteGround hosting compatibility in this article from Elementor's Knowledge Base. 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