{"id":40308,"date":"2023-09-28T14:15:18","date_gmt":"2023-09-28T11:15:18","guid":{"rendered":"https:\/\/elementor.com\/help\/?p=40308"},"modified":"2025-06-30T13:54:06","modified_gmt":"2025-06-30T10:54:06","slug":"site-update-troubleshooting","status":"publish","type":"post","link":"https:\/\/elementor.com\/help\/site-update-troubleshooting\/","title":{"rendered":"Issues after site update"},"content":{"rendered":"<p>[callout type=&#8221;note&#8221;]This article is relevant for both staging and live sites.[\/callout]<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Issue<\/h2>\n\n\n\n<p>You may encounter unexplained issues after updating your website.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Possible cause<\/h2>\n\n\n\n<p>These are possible causes:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Theme or plugin issues<\/li>\n\n\n\n<li>Caching issues<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Solution<\/h2>\n\n\n\n<p>If you encounter issues after updating your site, try the following troubleshooting steps:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Activate <a href=\"https:\/\/elementor.com\/help\/what-is-safe-mode\/\">Safe Mode<\/a>. If this resolves the problem, the issue is either with your theme or with one of your plugins.<br><br>You can <a href=\"https:\/\/elementor.com\/help\/debugging-safe-mode\/\">debug Safe Mode<\/a> to rectify the issue. You may need to contact the plugin or theme developers for support.<br><\/li>\n\n\n\n<li><a href=\"https:\/\/elementor.com\/help\/caching-prevents-live-site-from-showing-changes-in-editor\/\">Clear all cache<\/a> including browser cache, WordPress caching plugins, and server caches.&nbsp; Do this multiple times, if necessary.<br><br>Even if you are not using a caching plugin, your host may be caching your site on the server-side. Contact your host to clear all server side cache.<br><br>Also, test your site in an <a href=\"https:\/\/support.google.com\/chrome\/answer\/95464\">incognito browser<\/a>.<br><\/li>\n\n\n\n<li>Restore from your backup to immediately get back the last working instance before the update.<br><br>For Elementor Host users, see <a href=\"https:\/\/elementor.com\/help\/restoring-previous-version-website\/\">Restore a previous version of an Elementor hosted website<\/a> for more details.<br><\/li>\n\n\n\n<li><a href=\"https:\/\/elementor.com\/help\/how-to-submit-a-support-ticket\/\">Raise a ticket<\/a> to Elementor support if any bugs seem to be strictly linked to Elementor.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Issue You may encounter unexplained issues after updating your website. Possible cause These are possible causes: Solution If you encounter issues after updating your site, try the following troubleshooting steps:<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_elementor_kustomer_id":["65b0f194a9371e8b0c5e7ae2"],"footnotes":""},"categories":[1494],"tags":[1325],"class_list":["post-40308","post","type-post","status-publish","format-standard","hentry","category-troubleshooting-hosting","tag-troubleshooting"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Issues after site update | Elementor<\/title>\n<meta name=\"description\" content=\"Learn everything about Issues after site update in this article from Elementor&#039;s Knowledge Base. 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