{"id":381,"date":"2020-04-19T11:00:19","date_gmt":"2020-04-19T08:00:19","guid":{"rendered":"https:\/\/elementor.com\/help\/?p=381"},"modified":"2024-02-21T12:42:21","modified_gmt":"2024-02-21T10:42:21","slug":"the-template-library-is-empty","status":"publish","type":"post","link":"https:\/\/elementor.com\/help\/the-template-library-is-empty\/","title":{"rendered":"Empty template library issue"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Issue<\/h2>\n\n\n\n<p>Users do not see any templates in the <strong>Pages\/Blocks<\/strong> on clicking <strong>Add Template<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"634\" src=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2024\/02\/Empty-template-library-2-1024x634.png\" alt=\"Empty template library 2\" class=\"wp-image-45930\" srcset=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2024\/02\/Empty-template-library-2-1024x634.png 1024w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2024\/02\/Empty-template-library-2-300x186.png 300w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2024\/02\/Empty-template-library-2-768x476.png 768w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2024\/02\/Empty-template-library-2.png 1206w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Possible causes<\/h2>\n\n\n\n<p>This issue can occur due to the following causes:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Low wordpress memory limit<\/li>\n\n\n\n<li>Permission issues<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Solution<\/h2>\n\n\n\n<p><strong>To troubleshoot, follow these steps:<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Login to WP Admin.&nbsp;<\/li>\n\n\n\n<li>Go to <strong>Elementor &gt; Tools<\/strong>.<br><img decoding=\"async\" width=\"791\" height=\"695\" class=\"wp-image-45931\" style=\"width: 680px\" src=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2024\/02\/Empty-template-library-3.png\" alt=\"Empty template library 3\" srcset=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2024\/02\/Empty-template-library-3.png 791w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2024\/02\/Empty-template-library-3-300x264.png 300w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2024\/02\/Empty-template-library-3-768x675.png 768w\" sizes=\"(max-width: 791px) 100vw, 791px\" \/><\/li>\n\n\n\n<li>Click <strong>Sync Library<\/strong>.<\/li>\n\n\n\n<li>On your WordPress Dashboard, go to <strong>Elementor &gt; System Info<\/strong>.<\/li>\n\n\n\n<li>Under <strong>WordPress Environment<\/strong>, check the <strong>Memory limit<\/strong> allocated to WordPress.&nbsp;<br><img decoding=\"async\" width=\"611\" height=\"578\" class=\"wp-image-45932\" style=\"width: 680px\" src=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2024\/02\/Empty-template-library-1.png\" alt=\"Empty template library 1\" srcset=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2024\/02\/Empty-template-library-1.png 611w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2024\/02\/Empty-template-library-1-300x284.png 300w\" sizes=\"(max-width: 611px) 100vw, 611px\" \/><br>If your memory limit is under 256MB (40MB for instance), ask your hosting company to increase it. For details, refer <a href=\"https:\/\/wordpress.org\/documentation\/article\/editing-wp-config-php\/#Increasing_memory_allocated_to_PHP\">Editing wp-config.php<\/a>.<\/li>\n\n\n\n<li>Check for permission issue. Ask your hosting company to check the error logs of your server.<\/li>\n\n\n\n<li>Ask your hosting company if the allow_url_fopen function is active.<\/li>\n<\/ol>\n\n\n<p>[callout type=&#8221;note&#8221;]You can test Elementor on a localhost to confirm if the error is due to server issue.[\/callout]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Learn how to solve the problem of seeing an empty Template Library<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_elementor_kustomer_id":["65bcec5a5c4b53c4227562f6"],"footnotes":""},"categories":[1466],"tags":[1325],"class_list":["post-381","post","type-post","status-publish","format-standard","hentry","category-templates","tag-troubleshooting"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Empty template library issue | Elementor<\/title>\n<meta name=\"description\" content=\"Learn everything about Empty template library issue in this article from Elementor&#039;s Knowledge Base. 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