{"id":36526,"date":"2023-07-16T13:51:25","date_gmt":"2023-07-16T10:51:25","guid":{"rendered":"https:\/\/help-center-reorg.site.strattic.io\/?p=36526"},"modified":"2024-03-04T17:37:20","modified_gmt":"2024-03-04T15:37:20","slug":"frequently-asked-questions","status":"publish","type":"post","link":"https:\/\/elementor.com\/help\/frequently-asked-questions\/","title":{"rendered":"Accounts FAQs"},"content":{"rendered":"\n<h3 class=\"wp-block-heading\">Why was I sent a code in order to login to my Elementor account?&nbsp;<\/h3>\n\n\n\n<p>In order to ensure the security of your website, Elementor is implementing two-factor authentication (2FA). This will protect you and the sites you have created from brute force password attacks.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">I didn\u2019t receive a code. What should I do?<\/h3>\n\n\n\n<p>If you didn\u2019t get an email during the authentication process, we suggest first checking whether you\u2019re using the correct email address for your Elementor account. If it\u2019s the correct one, please check your spam folder. In case all above haven\u2019t worked, contact our support using the chat on elementor.com.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">What if I don\u2019t have access to my registered email?<\/h3>\n\n\n\n<p><strong>Free users<\/strong>: <br>Free accounts cannot be restored without a valid email address. <a href=\"https:\/\/elementor.com\/help\/disconnecting-reconnecting-your-elementor-account\/\">Disconnect your account and connect a new one<\/a>. Switching accounts will not affect your website or saved templates.<br><strong>Pro users<\/strong>:\u00a0<br>Contact support through the chat channel and provide details regarding your account and license as requested.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Can I opt-out of 2FA?<\/h3>\n\n\n\n<p>2FA improves the security of your account. Since we want to ensure the security of all our users, you cannot opt-out of 2FA. However, you can register for Elementor using a Google account instead of using an email address.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Can I get the code by text or some other way?<\/h3>\n\n\n\n<p>At the moment we are using only email as a verification channel. However, you can register for Elementor using a Google account instead of using an email address.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Why was I sent a code in order to login to my Elementor account?&nbsp; In order to ensure the security of your website, Elementor is implementing two-factor authentication (2FA). This will protect you and the sites you have created from brute force password attacks.&nbsp; I didn\u2019t receive a code. What should I do? If you [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_elementor_kustomer_id":["65ba32e9ad62ce606d8a58c7"],"footnotes":""},"categories":[1484],"tags":[1324],"class_list":["post-36526","post","type-post","status-publish","format-standard","hentry","category-accounts","tag-faqs"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Accounts FAQs | Elementor<\/title>\n<meta name=\"description\" content=\"Learn everything about Accounts FAQs in this article from Elementor&#039;s Knowledge Base. 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