{"id":36146,"date":"2023-06-05T13:03:26","date_gmt":"2023-06-05T10:03:26","guid":{"rendered":"https:\/\/elementor.com\/help\/?p=36146"},"modified":"2026-07-28T10:36:28","modified_gmt":"2026-07-28T07:36:28","slug":"transfer-files-securely-with-sftp","status":"publish","type":"post","link":"https:\/\/elementor.com\/help\/transfer-files-securely-with-sftp\/","title":{"rendered":"Manage SFTP users and transfer files to an Elementor Host site"},"content":{"rendered":"<p>[callout type=&#8221;warning&#8221;]Using SFTP for modifications, deletions, or additions directly affects your website\u2019s functioning. If used incorrectly, these changes could potentially lead to your website becoming inaccessible or displaying errors.[\/callout]<\/p>\n\n\n<p>[callout type=&#8221;note&#8221;]Our support team is available to guide you through the process and provide technical assistance, but they are not responsible for direct code-level changes or web development tasks. Always consult with a web developer for any complex changes or if you\u2019re unsure about using SFTP.[\/callout]<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Overview<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">When you upload files to your site, you typically use the WordPress <a href=\"https:\/\/elementor.com\/help\/add-graphic-element\/\">media library<\/a> to add images, videos and sounds. However, the following may require an alternative method to upload:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Large files<\/li>\n\n\n\n<li>Multiple files simultaneously&nbsp;<\/li>\n\n\n\n<li>Themes<\/li>\n\n\n\n<li>manually install \/ update plugins<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">You may use an SFTP (Secure File Transfer Protocol) program to upload the files.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Additionally, SFTP offers you an easy way for you to transfer your website\u2019s files between folders.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Prerequisites<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Install an SFTP program on your computer. Some well known SFTP programs are:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Filezilla<\/li>\n\n\n\n<li>Cuteftp<\/li>\n\n\n\n<li>Cyberduck<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Things to remember about file transfer<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Secure FTP is a safe way of transferring files. It uses the following to protect your data:\n<ul class=\"wp-block-list\">\n<li>encryption&nbsp;<\/li>\n\n\n\n<li>separate communication channels<\/li>\n\n\n\n<li>hashing<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>SFTP uses credentials to authenticate users. If your username or password are incorrect, you cannot login to the server.&nbsp;<\/li>\n\n\n\n<li>There is no limit to the amount of files you can transfer. But you do have limited server space depending upon what plan you purchased. Check your plans terms and conditions for the amount of space available for your site.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Upload a file with SFTP<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Follow these steps:<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Login to your <a href=\"https:\/\/my.elementor.com\/\">My Elementor dashboard<\/a>.<\/li>\n\n\n\n<li>Click the website card of the site you want to transfer files to.<br><img fetchpriority=\"high\" decoding=\"async\" width=\"680\" height=\"231\" class=\"wp-image-169931\" style=\"width: 680px;\" src=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2023\/06\/website-select.png\" alt=\"website select\" srcset=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2023\/06\/website-select.png 1909w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2023\/06\/website-select-300x102.png 300w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2023\/06\/website-select-1024x348.png 1024w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2023\/06\/website-select-768x261.png 768w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2023\/06\/website-select-1536x522.png 1536w\" sizes=\"(max-width: 680px) 100vw, 680px\" \/><\/li>\n\n\n\n<li>In the right window, under <strong>Hosting tools<\/strong>, click <strong>Show SFTP details<\/strong>.<br><img decoding=\"async\" width=\"680\" height=\"420\" class=\"wp-image-169932\" style=\"width: 680px;\" src=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2023\/06\/sftp-details-1.png\" alt=\"sftp details\" srcset=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2023\/06\/sftp-details-1.png 1677w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2023\/06\/sftp-details-1-300x186.png 300w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2023\/06\/sftp-details-1-1024x633.png 1024w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2023\/06\/sftp-details-1-768x475.png 768w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2023\/06\/sftp-details-1-1536x950.png 1536w\" sizes=\"(max-width: 680px) 100vw, 680px\" \/><\/li>\n\n\n\n<li>The <strong>SFTP Users<\/strong> screen opens.<\/li>\n\n\n\n<li>Note the <strong>Host<\/strong> and <strong>Port<\/strong> shown under <strong>Connection details<\/strong> &#8211; these are the same for every SFTP user on this site.<br><img decoding=\"async\" width=\"680\" height=\"669\" class=\"wp-image-169933\" style=\"width: 680px;\" src=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2023\/06\/connection-details.png\" alt=\"connection details\" srcset=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2023\/06\/connection-details.png 680w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2023\/06\/connection-details-300x295.png 300w\" sizes=\"(max-width: 680px) 100vw, 680px\" \/><\/li>\n\n\n\n<li>Click <strong>Add user<\/strong> and choose how long the user should stay active before expiring (<strong>1 Day<\/strong>, <strong>1 Week<\/strong>, <strong>1 Month<\/strong>, <strong>1 Year<\/strong>, or <strong>Never<\/strong>).<\/li>\n\n\n\n<li>When the user is created, a window shows the <strong>username<\/strong> and <strong>password<\/strong>. Copy them now, as the password won&#8217;t be shown again.<br><img loading=\"lazy\" decoding=\"async\" width=\"680\" height=\"747\" class=\"wp-image-169934\" style=\"width: 680px;\" src=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2023\/06\/save-password.png\" alt=\"save password\" srcset=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2023\/06\/save-password.png 680w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2023\/06\/save-password-273x300.png 273w\" sizes=\"(max-width: 680px) 100vw, 680px\" \/><\/li>\n\n\n\n<li>Open your SFTP program and connect using the <strong>Host<\/strong>, <strong>Port<\/strong>, <strong>username<\/strong>, and <strong>password<\/strong> you just created.<\/li>\n\n\n\n<li>Follow your SFTP program&#8217;s instructions to begin transferring files.<\/li>\n<\/ol>\n\n\n<p>[callout type=&#8221;note&#8221;]SFTP programs are built and supported by third parties. Elementor does not offer support for these programs.[\/callout]<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Manage SFTP users<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">From the <strong>SFTP Users<\/strong> screen, you can manage existing users:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Reset password<\/strong> &#8211; Generates a new password for the user. The old password stops working immediately, and the new one is shown only once &#8211; save it before closing the window.<br><img loading=\"lazy\" decoding=\"async\" width=\"680\" height=\"621\" class=\"wp-image-169935\" style=\"width: 680px;\" src=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2023\/06\/reset-password.png\" alt=\"reset password\" srcset=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2023\/06\/reset-password.png 656w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2023\/06\/reset-password-300x274.png 300w\" sizes=\"(max-width: 680px) 100vw, 680px\" \/><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Delete user<\/strong> &#8211; Permanently removes the user and revokes its access.<br><img loading=\"lazy\" decoding=\"async\" width=\"680\" height=\"616\" class=\"wp-image-169936\" style=\"width: 680px;\" src=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2023\/06\/delete-user.png\" alt=\"delete user\" srcset=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2023\/06\/delete-user.png 708w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2023\/06\/delete-user-300x272.png 300w\" sizes=\"(max-width: 680px) 100vw, 680px\" \/><\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">[callout]<strong>Note:<\/strong> You can have up to 3 SFTP users active per site. To add a new one after reaching the limit, delete an existing user first.[\/callout]<\/p>\n<\/blockquote>\n","protected":false},"excerpt":{"rendered":"<p>Overview When you upload files to your site, you typically use the WordPress media library to add images, videos and sounds. However, the following may require an alternative method to upload: You may use an SFTP (Secure File Transfer Protocol) program to upload the files. Additionally, SFTP offers you an easy way for you to [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_elementor_kustomer_id":["65ba32f3c75556efa997ccef"],"footnotes":""},"categories":[1490],"tags":[1234],"class_list":["post-36146","post","type-post","status-publish","format-standard","hentry","category-managing-your-hosted-website","tag-hosting"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Manage SFTP users and transfer files to an Elementor Host site | Elementor<\/title>\n<meta name=\"description\" content=\"Learn everything about Manage SFTP users and transfer files to an Elementor Host site in this article from Elementor&#039;s Knowledge Base. 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