{"id":348,"date":"2020-03-16T13:49:33","date_gmt":"2020-03-16T11:49:33","guid":{"rendered":"https:\/\/elementor.com\/help\/?p=348"},"modified":"2024-03-04T12:30:28","modified_gmt":"2024-03-04T10:30:28","slug":"how-to-fix-the-could-not-create-directory-error","status":"publish","type":"post","link":"https:\/\/elementor.com\/help\/how-to-fix-the-could-not-create-directory-error\/","title":{"rendered":"Could not create directory"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Issue<\/h2>\n\n\n\n<p>There are two scenarios when this error occurs:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>While installing plugins or themes &#8211;&nbsp; <strong>Installation Failed: Could Not Create Directory<\/strong>&nbsp;<\/li>\n\n\n\n<li>While updating plugins or themes &#8211;<strong> Update failed: Could not create directory<\/strong><\/li>\n<\/ul>\n\n\n\n<p>This error indicates that WordPress does not have the proper permission to create a new folder or directory on your server, where it needs to store the theme and plugin files.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Possible causes<\/h2>\n\n\n\n<p>Two main causes for these errors are:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Incorrect file permissions.<\/li>\n\n\n\n<li>Disk space is full or insufficient.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Solutions<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Contact your hosting company so that they can modify the file permissions of your server. For details, refer <a href=\"https:\/\/codex.wordpress.org\/Changing_File_Permissions\">Changing File Permissions<\/a><\/li>\n\n\n\n<li>Update the plugin or ask your hosting company to update the plugin, by downloading it from <a href=\"https:\/\/elementor.com\/\">www.elementor.com<\/a> and uploading it via FTP ( wp-content &gt; plugins<em>). <\/em>For details, see <a href=\"https:\/\/elementor.com\/help\/update-issues\/\">Update WordPress And WordPress Plugins<\/a>.<\/li>\n\n\n\n<li>Contact your hosting provider to increase disk space. You may have to upgrade your hosting plan.<\/li>\n<\/ul>\n\n\n<p>[callout type=&#8221;note&#8221;]Delete the version of the plugin that you are currently using.[\/callout]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Learn how to solve any &#8220;could not create directory&#8221; errors you may get<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_elementor_kustomer_id":["62c6c7f8e999bce7feaaf61c","62c6c7f8e999bce7feaaf61c"],"footnotes":""},"categories":[1433],"tags":[1235,1325],"class_list":["post-348","post","type-post","status-publish","format-standard","hentry","category-troubleshooting-wordpress","tag-pro","tag-troubleshooting"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Could not create directory | Elementor<\/title>\n<meta name=\"description\" content=\"Learn everything about Could not create directory in this article from Elementor&#039;s Knowledge Base. Get Elementor tips &amp; more.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/elementor.com\/help\/how-to-fix-the-could-not-create-directory-error\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Could not create directory | Elementor\" \/>\n<meta property=\"og:description\" content=\"Learn everything about Could not create directory in this article from Elementor&#039;s Knowledge Base. 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