{"id":332,"date":"2020-03-16T13:49:34","date_gmt":"2020-03-16T11:49:34","guid":{"rendered":"https:\/\/elementor.com\/help\/?p=332"},"modified":"2025-09-28T11:11:02","modified_gmt":"2025-09-28T08:11:02","slug":"elementor-pro-does-not-work","status":"publish","type":"post","link":"https:\/\/elementor.com\/help\/elementor-pro-does-not-work\/","title":{"rendered":"Elementor Pro does not work"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Overview<\/h2>\n\n\n\n<p>If you can&#8217;t edit when you activate Elementor Pro, activate <a href=\"https:\/\/elementor.com\/help\/what-is-safe-mode\/\">Safe Mode<\/a> and try to edit. If this doesn&#8217;t help, try the troubleshooting steps below to handle the issue.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe title=\"Enable Safe Mode\" width=\"800\" height=\"450\" src=\"https:\/\/www.youtube.com\/embed\/0mMcjYf5dBQ?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Troubleshooting steps<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Enable Editor Loader Method<\/h3>\n\n\n\n<p><strong>Follow these steps:<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Log in to WP Admin.<\/li>\n\n\n\n<li>Go to <strong>Elementor &gt; Settings &gt; Advance<\/strong>d.<br><img fetchpriority=\"high\" decoding=\"async\" width=\"721\" height=\"549\" class=\"wp-image-46402\" style=\"width: 680px\" src=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2024\/03\/Elementor-Pro-does-not-work-1.png\" alt=\"Elementor Pro does not work 1\" srcset=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2024\/03\/Elementor-Pro-does-not-work-1.png 721w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2024\/03\/Elementor-Pro-does-not-work-1-300x228.png 300w\" sizes=\"(max-width: 721px) 100vw, 721px\" \/><\/li>\n\n\n\n<li>Change the <strong>Switch<\/strong> <strong>Editor Loader Method<\/strong> to <strong>Enable.<\/strong><\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\">Resolve plugin issue<\/h3>\n\n\n\n<p>Deactivate all your plugins besides Elementor and Elementor Pro.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>If the issue is resolved, start reactivating them one by one to find the plugin with the issue. If it&#8217;s caused by a plugin, remove that plugin or contact their Support to resolve the issue.<\/li>\n\n\n\n<li>If the issue is not resolved by deactivating plugins, switch to a WordPress default theme (temporarily) and check if it fixes the problem.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe title=\"Deactivate plugins\" width=\"800\" height=\"450\" src=\"https:\/\/www.youtube.com\/embed\/Uk3RLGVvkcY?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe title=\"Switch to the Hello theme\" width=\"800\" height=\"450\" src=\"https:\/\/www.youtube.com\/embed\/sYZNpjQ7urI?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Check memory limit<\/h3>\n\n\n\n<p><a href=\"https:\/\/elementor.com\/help\/requirements\/\">Elementor requires<\/a> 128 MB (Minimum) of memory to function properly. <\/p>\n\n\n\n<p><strong>To check the memory limit for WordPress:<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Log in to WP Admin.<\/li>\n\n\n\n<li>Go to <strong>Elementor &gt; System Info<\/strong>.<\/li>\n\n\n\n<li>Under <strong>WordPress Environment<\/strong>, check <strong>Max Memory limit<\/strong>.<br><img decoding=\"async\" width=\"542\" height=\"363\" class=\"wp-image-46403\" style=\"width: 680px\" src=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2024\/03\/Elementor-Pro-does-not-work-3.png\" alt=\"Elementor Pro does not work 3\" srcset=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2024\/03\/Elementor-Pro-does-not-work-3.png 542w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2024\/03\/Elementor-Pro-does-not-work-3-300x201.png 300w\" sizes=\"(max-width: 542px) 100vw, 542px\" \/><\/li>\n<\/ol>\n\n\n\n<p><strong>To increase the memory limit:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Go to cPanel, use the MultiPHP INI Editor for memory limit and other settings.<br><img decoding=\"async\" width=\"1002\" height=\"819\" srcset=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2024\/02\/Elementor-Widget-Panel-Not-Loading-2.png 1002w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2024\/02\/Elementor-Widget-Panel-Not-Loading-2-300x245.png 300w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2024\/02\/Elementor-Widget-Panel-Not-Loading-2-768x628.png 768w\" src=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2024\/02\/Elementor-Widget-Panel-Not-Loading-2.png\" alt=\"Elementor Widget Panel Not Loading 2\"><\/li>\n\n\n\n<li>Edit your wp-config.php file \u2013 Add this to the top, before the line that says, \u201cHappy Blogging\u201d:<br><code>define('WP_MAX_MEMORY_LIMIT', '512M');<\/code><\/li>\n<\/ul>\n\n\n\n<p><strong>Note<\/strong> WordPress memory can be different from the server \u2013 you need to set this regardless of server memory settings.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Edit your PHP.ini file \u2013 If you have access to your PHP.ini file, change the line in PHP.ini. If your line shows 64M try 256M:<br><code>memory_limit = 256M ; Maximum amount of memory a script may consume (64MB)<\/code>\n<ul class=\"wp-block-list\">\n<li>Edit your .htaccess file \u2013 If you don\u2019t have access to PHP.ini try adding this to an .htaccess file:<br><code>php_value memory_limit 256M<\/code><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Deactivate ModSecurity<\/h3>\n\n\n\n<p>Configurations set using the ModSecurity firewall can block Elementor Pro.&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Ask your hosting company to review the error logs of ModSecurity to check if any rule of this firewall is causing the issue.<\/li>\n\n\n\n<li>If the error log information does not help, ask your hosting company to deactivate it from cPanel.<\/li>\n<\/ul>\n\n\n<p>[callout type=&#8221;note&#8221;]Memory limits added from this firewall can prevent Elementor Pro from working.[\/callout]<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Check custom code<\/h3>\n\n\n\n<p>Sometimes custom code can conflict when added to the Elementor <a href=\"https:\/\/elementor.com\/help\/custom-code-pro\/\">Custom Code<\/a> option (Pro feature). Check this by changing the status of all <strong>Custom Codes<\/strong> to <strong>Draft<\/strong>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Corrupt theme builder<\/h3>\n\n\n\n<p>Corrupted Theme Builder Templates or Popups could be the cause of the issue.&nbsp;<\/p>\n\n\n\n<p><strong>To check:<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Log in to WP Admin.<\/li>\n\n\n\n<li>Go to <strong>Plugins<\/strong>.<\/li>\n\n\n\n<li>Deactivate<strong> Elementor Pro<\/strong>. Check if you can edit the pages.<br>If you can edit the pages, this means that the Elementor theme builder is causing the issue.<\/li>\n\n\n\n<li>Go to <strong>Templates &gt; Theme Builder<\/strong>.<br><img loading=\"lazy\" decoding=\"async\" width=\"197\" height=\"312\" class=\"wp-image-46404\" style=\"width: 300px\" src=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2024\/03\/Elementor-Pro-does-not-work-2.png\" alt=\"Elementor Pro does not work 2\" srcset=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2024\/03\/Elementor-Pro-does-not-work-2.png 197w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2024\/03\/Elementor-Pro-does-not-work-2-189x300.png 189w\" sizes=\"(max-width: 197px) 100vw, 197px\" \/><\/li>\n\n\n\n<li>Disable the templates one by one and check if you can edit with Elementor.<\/li>\n<\/ol>\n\n\n\n<p>If any template has an issue, remove the <strong>Display Condition<\/strong> from the template to continue editing.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Learn how to troubleshoot issues if you cannot edit with Elementor Pro<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_elementor_kustomer_id":["62c6c7f3d99dd612de6982a7","62c6c7f3d99dd612de6982a7"],"footnotes":""},"categories":[1427],"tags":[1235,1325],"class_list":["post-332","post","type-post","status-publish","format-standard","hentry","category-faqs","tag-pro","tag-troubleshooting"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Elementor Pro does not work | Elementor<\/title>\n<meta name=\"description\" content=\"Learn everything about Elementor Pro does not work in this article from Elementor&#039;s Knowledge Base. 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