{"id":31480,"date":"2022-09-21T12:10:39","date_gmt":"2022-09-21T09:10:39","guid":{"rendered":"https:\/\/elementor.com\/help\/?p=31480"},"modified":"2026-03-10T20:41:28","modified_gmt":"2026-03-10T18:41:28","slug":"license-mismatch-error","status":"publish","type":"post","link":"https:\/\/elementor.com\/help\/license-mismatch-error\/","title":{"rendered":"How do I solve an Elementor license mismatch error"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Issue<\/h2>\n\n\n\n<p>The following license mismatch error can occur when you try to <a href=\"https:\/\/elementor.com\/help\/activate-your-license-key\/\">activate your license<\/a>:<\/p>\n\n\n\n<p><em>\u201cYour license key does not match your current domain. This is most likely due to a change in the domain URL of your site (including HTTPS\/SSL migration). Please deactivate the license and then reactivate it again.\u201d<\/em><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Possible cause<\/h2>\n\n\n\n<p>This error can occur under the following conditions:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Your Elementor and\/or Elementor Pro plugins are outdated.<\/li>\n\n\n\n<li>Your site and WordPress domains (URL) do not match. This usually occurs after changes to your domain or SSL.&nbsp;<\/li>\n\n\n\n<li>When the domain listed in your <a href=\"https:\/\/my.elementor.com\/websites\/\">My Elementor account<\/a> does not match the domain you are trying to activate Elementor Pro from.&nbsp;<\/li>\n<\/ul>\n\n\n\n<p><strong>Example<\/strong>: In your My Elementor account dashboard, your Elementor Pro plugin is activated for the site <em>mysite.com<\/em>. You try to activate your Elementor Pro plugin from the dashboard of <em>my-site.com<\/em>. In this case, you will receive a license mismatch error.<\/p>\n\n\n<p>[callout type=&#8221;note&#8221;]For Elementor Host users: If you\u2019re using a version of Elementor and\/or Elementor Pro older than 3.9, upgrading both plugins to the current version should resolve any license mismatch errors.[\/callout]<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How to solve an Elementor license mismatch error<\/h2>\n\n\n\n<p>To fix a license mismatch error in Elementor, you must update the Elementor and Elementor Pro plugins, synchronize your site URL settings and reset the connection. First, ensure the WordPress Address and Site Address match in your general settings. Then, disconnect the license within the WordPress admin, deactivate the site in your My Elementor dashboard, and reconnect the plugin to refresh the activation status.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Update Elementor<\/h3>\n\n\n\n<p>To update the Elementor and Elementor Pro plugins, see <a href=\"https:\/\/elementor.com\/help\/how-to-update-elementor-and-elementor-pro\/\">Update Elementor and Elementor Pro<\/a>.<\/p>\n\n\n\n<p>After updating, see if that solves the issue.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Verify WordPress URL and Site URL.<\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li>From WP Admin, navigate to<strong> Settings&gt;General<\/strong>.<br><img fetchpriority=\"high\" decoding=\"async\" width=\"340\" height=\"150\" class=\"wp-image-45680\" style=\"width: 340px;\" src=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2024\/02\/License-mismatch-error-2.png\" alt=\"The General Settings link\"><\/li>\n\n\n\n<li>Make sure the <strong>WordPress Address (URL)<\/strong> matches the <strong>Site Address (URL)<\/strong> exactly. To be sure, copy the site address and paste it into the WordPress address.<br><img decoding=\"async\" width=\"680\" height=\"178\" class=\"wp-image-45681\" style=\"width: 680px;\" src=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2024\/02\/License-mismatch-error-7.png\" alt=\"The WordPress Address and Site Address which should match\" srcset=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2024\/02\/License-mismatch-error-7.png 1328w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2024\/02\/License-mismatch-error-7-300x78.png 300w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2024\/02\/License-mismatch-error-7-1024x268.png 1024w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2024\/02\/License-mismatch-error-7-768x201.png 768w\" sizes=\"(max-width: 680px) 100vw, 680px\" \/><\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\">How to disconnect an Elementor Pro license from the site.<\/h3>\n\n\n\n<p>[callout type=&#8221;note&#8221;]If you&#8217;re an Elementor One subscriber, see <a href=\"#one\">below<\/a>.[\/callout]<\/p>\n\n\n\n<ol start=\"4\" class=\"wp-block-list\">\n<li>From WP Admin, navigate to Go to <strong>Elementor&gt;Editor&gt;System<\/strong>.<br><img decoding=\"async\" width=\"380\" height=\"393\" class=\"wp-image-165421\" style=\"width: 380px;\" src=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2022\/11\/Elementor-Editor-System.png\" alt=\"The Elementor Editor System link.\" srcset=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2022\/11\/Elementor-Editor-System.png 1026w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2022\/11\/Elementor-Editor-System-290x300.png 290w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2022\/11\/Elementor-Editor-System-991x1024.png 991w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2022\/11\/Elementor-Editor-System-768x793.png 768w\" sizes=\"(max-width: 380px) 100vw, 380px\" \/><\/li>\n\n\n\n<li>In the left panel, click <strong>License<\/strong>.<br><img loading=\"lazy\" decoding=\"async\" width=\"680\" height=\"430\" class=\"wp-image-164764\" style=\"width: 680px;\" src=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2020\/04\/click-license-in-the-right-panel.png\" alt=\"Cllck license to check your subscription status\" srcset=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2020\/04\/click-license-in-the-right-panel.png 2446w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2020\/04\/click-license-in-the-right-panel-300x190.png 300w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2020\/04\/click-license-in-the-right-panel-1024x647.png 1024w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2020\/04\/click-license-in-the-right-panel-768x485.png 768w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2020\/04\/click-license-in-the-right-panel-1536x971.png 1536w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2020\/04\/click-license-in-the-right-panel-2048x1294.png 2048w\" sizes=\"(max-width: 680px) 100vw, 680px\" \/><\/li>\n\n\n\n<li>Click <strong>Disconnect. <\/strong>This disconnects your license from the website. <br><img loading=\"lazy\" decoding=\"async\" width=\"680\" height=\"315\" class=\"wp-image-165463\" style=\"width: 680px;\" src=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2022\/09\/Click-Disconnect2.png\" alt=\"The Disconnect button\" srcset=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2022\/09\/Click-Disconnect2.png 2150w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2022\/09\/Click-Disconnect2-300x139.png 300w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2022\/09\/Click-Disconnect2-1024x474.png 1024w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2022\/09\/Click-Disconnect2-768x356.png 768w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2022\/09\/Click-Disconnect2-1536x712.png 1536w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2022\/09\/Click-Disconnect2-2048x949.png 2048w\" sizes=\"(max-width: 680px) 100vw, 680px\" \/><\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\">How to disconnect an Elementor One license from the site.<\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li>From WP Admin, navigate to <strong>Elementor&gt;Home<\/strong>.<br><img loading=\"lazy\" decoding=\"async\" width=\"280\" height=\"194\" class=\"wp-image-158452\" style=\"width: 280px;\" src=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2026\/01\/naviagte-to-Elementor-Home.png\" alt=\"The Elementor Home link\" srcset=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2026\/01\/naviagte-to-Elementor-Home.png 502w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2026\/01\/naviagte-to-Elementor-Home-300x207.png 300w\" sizes=\"(max-width: 280px) 100vw, 280px\" \/><\/li>\n\n\n\n<li>Click <strong>My account<\/strong> in the upper right corner.<br><img loading=\"lazy\" decoding=\"async\" width=\"680\" height=\"152\" class=\"wp-image-165486\" style=\"width: 680px;\" src=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2022\/09\/Click-My-account-one.png\" alt=\"The My account link in WP Admin\" srcset=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2022\/09\/Click-My-account-one.png 2310w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2022\/09\/Click-My-account-one-300x67.png 300w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2022\/09\/Click-My-account-one-1024x229.png 1024w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2022\/09\/Click-My-account-one-768x172.png 768w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2022\/09\/Click-My-account-one-1536x343.png 1536w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2022\/09\/Click-My-account-one-2048x457.png 2048w\" sizes=\"(max-width: 680px) 100vw, 680px\" \/><\/li>\n\n\n\n<li>Click <strong>Disconnect<\/strong> from the dropdown menu.<br><img loading=\"lazy\" decoding=\"async\" width=\"680\" height=\"142\" class=\"wp-image-165493\" style=\"width: 680px;\" src=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2022\/09\/Select-Disconnect.png\" alt=\"The button to disconnect your license\" srcset=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2022\/09\/Select-Disconnect.png 2344w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2022\/09\/Select-Disconnect-300x62.png 300w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2022\/09\/Select-Disconnect-1024x213.png 1024w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2022\/09\/Select-Disconnect-768x160.png 768w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2022\/09\/Select-Disconnect-1536x320.png 1536w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2022\/09\/Select-Disconnect-2048x426.png 2048w\" sizes=\"(max-width: 680px) 100vw, 680px\" \/><\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\">Deactivate the website in your My Elementor account.<\/h3>\n\n\n\n<ol start=\"6\" class=\"wp-block-list\">\n<li>Login to your <a href=\"https:\/\/my.elementor.com\/websites\/\">My Elementor dashboard<\/a>.<\/li>\n\n\n\n<li>Click the ellipses to the right of the site you want to disconnect.<br><img loading=\"lazy\" decoding=\"async\" width=\"680\" height=\"182\" class=\"wp-image-165507\" style=\"width: 680px;\" src=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2022\/09\/Click-teh-ellipses-to-the-right-of-the-site.png\" alt=\"The ellipses to the right of the site you want to disconnect\" srcset=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2022\/09\/Click-teh-ellipses-to-the-right-of-the-site.png 2318w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2022\/09\/Click-teh-ellipses-to-the-right-of-the-site-300x81.png 300w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2022\/09\/Click-teh-ellipses-to-the-right-of-the-site-1024x275.png 1024w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2022\/09\/Click-teh-ellipses-to-the-right-of-the-site-768x206.png 768w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2022\/09\/Click-teh-ellipses-to-the-right-of-the-site-1536x412.png 1536w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2022\/09\/Click-teh-ellipses-to-the-right-of-the-site-2048x550.png 2048w\" sizes=\"(max-width: 680px) 100vw, 680px\" \/><\/li>\n\n\n\n<li>Select <strong>View related subscription<\/strong> from the dropdown menu.<br><img loading=\"lazy\" decoding=\"async\" width=\"680\" height=\"255\" class=\"wp-image-165514\" style=\"width: 680px;\" src=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2022\/09\/Click-ciew-realted-subscription-in-dropdown.png\" alt=\"View related subscription in the dropdown menu\" srcset=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2022\/09\/Click-ciew-realted-subscription-in-dropdown.png 2320w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2022\/09\/Click-ciew-realted-subscription-in-dropdown-300x113.png 300w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2022\/09\/Click-ciew-realted-subscription-in-dropdown-1024x384.png 1024w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2022\/09\/Click-ciew-realted-subscription-in-dropdown-768x288.png 768w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2022\/09\/Click-ciew-realted-subscription-in-dropdown-1536x576.png 1536w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2022\/09\/Click-ciew-realted-subscription-in-dropdown-2048x768.png 2048w\" sizes=\"(max-width: 680px) 100vw, 680px\" \/><\/li>\n\n\n\n<li>Locate the site you want to disconnect and click the detach icon.<br><img loading=\"lazy\" decoding=\"async\" width=\"680\" height=\"341\" class=\"wp-image-165521\" style=\"width: 680px;\" src=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2022\/09\/The-detach-icon.png\" alt=\"The detach icon disconnects the site from the subscription\" srcset=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2022\/09\/The-detach-icon.png 2204w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2022\/09\/The-detach-icon-300x150.png 300w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2022\/09\/The-detach-icon-1024x513.png 1024w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2022\/09\/The-detach-icon-768x385.png 768w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2022\/09\/The-detach-icon-1536x769.png 1536w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2022\/09\/The-detach-icon-2048x1026.png 2048w\" sizes=\"(max-width: 680px) 100vw, 680px\" \/><br>The site is disconnected from your subscription. You will now need to reconnect it.<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\">How to connect and activate your Elementor Pro or Elementor One license<\/h3>\n\n\n\n<ol start=\"10\" class=\"wp-block-list\">\n<li>From WP Admin, navigate to Go to <strong>Elementor&gt;Editor&gt;System<\/strong>.<br><img decoding=\"async\" width=\"380\" height=\"393\" class=\"wp-image-165421\" style=\"width: 380px;\" src=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2022\/11\/Elementor-Editor-System.png\" alt=\"The Elementor Editor System link.\" srcset=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2022\/11\/Elementor-Editor-System.png 1026w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2022\/11\/Elementor-Editor-System-290x300.png 290w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2022\/11\/Elementor-Editor-System-991x1024.png 991w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2022\/11\/Elementor-Editor-System-768x793.png 768w\" sizes=\"(max-width: 380px) 100vw, 380px\" \/><\/li>\n\n\n\n<li>In the left panel, click <strong>License<\/strong>.<br><img loading=\"lazy\" decoding=\"async\" width=\"680\" height=\"430\" class=\"wp-image-164764\" style=\"width: 680px;\" src=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2020\/04\/click-license-in-the-right-panel.png\" alt=\"Cllck license to check your subscription status\" srcset=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2020\/04\/click-license-in-the-right-panel.png 2446w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2020\/04\/click-license-in-the-right-panel-300x190.png 300w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2020\/04\/click-license-in-the-right-panel-1024x647.png 1024w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2020\/04\/click-license-in-the-right-panel-768x485.png 768w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2020\/04\/click-license-in-the-right-panel-1536x971.png 1536w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2020\/04\/click-license-in-the-right-panel-2048x1294.png 2048w\" sizes=\"(max-width: 680px) 100vw, 680px\" \/><\/li>\n\n\n\n<li>Click <strong>Connect &amp; Activate<\/strong> to reconnect the site. For details, see <a href=\"https:\/\/elementor.com\/help\/activate-your-license-key\/\">Connect and activate your Elementor Pro license<\/a>.<br><img loading=\"lazy\" decoding=\"async\" width=\"680\" height=\"202\" class=\"wp-image-165528\" style=\"width: 680px;\" src=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2022\/09\/Save-collect-and-activate-to-reconnect.png\" alt=\"The Connect &amp; Activate button reconnects the site\" srcset=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2022\/09\/Save-collect-and-activate-to-reconnect.png 2342w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2022\/09\/Save-collect-and-activate-to-reconnect-300x89.png 300w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2022\/09\/Save-collect-and-activate-to-reconnect-1024x303.png 1024w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2022\/09\/Save-collect-and-activate-to-reconnect-768x228.png 768w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2022\/09\/Save-collect-and-activate-to-reconnect-1536x455.png 1536w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2022\/09\/Save-collect-and-activate-to-reconnect-2048x607.png 2048w\" sizes=\"(max-width: 680px) 100vw, 680px\" \/><\/li>\n<\/ol>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Issue The following license mismatch error can occur when you try to activate your license: \u201cYour license key does not match your current domain. This is most likely due to a change in the domain URL of your site (including HTTPS\/SSL migration). Please deactivate the license and then reactivate it again.\u201d Possible cause This error [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_elementor_kustomer_id":["65bceb0f4c60f0f48cd2cdeb"],"footnotes":""},"categories":[1487],"tags":[1325],"class_list":["post-31480","post","type-post","status-publish","format-standard","hentry","category-license","tag-troubleshooting"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How do I solve an Elementor license mismatch error | Elementor<\/title>\n<meta name=\"description\" content=\"Learn everything about How do I solve an Elementor license mismatch error in this article from Elementor&#039;s Knowledge Base. 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