{"id":31317,"date":"2023-08-01T09:59:00","date_gmt":"2023-08-01T06:59:00","guid":{"rendered":"https:\/\/elementor.com\/help\/?p=31317"},"modified":"2024-07-25T17:21:30","modified_gmt":"2024-07-25T14:21:30","slug":"authenticate-emails-my-domain","status":"publish","type":"post","link":"https:\/\/elementor.com\/help\/authenticate-emails-my-domain\/","title":{"rendered":"Customize emails sent by your site"},"content":{"rendered":"\n

When you purchased your Elementor hosted website, you were assigned a domain name (e.g. mysite.elementor.cloud). However, you probably changed that to something more user friendly (e.g. MyBusiness.com), using our add a custom domain name process<\/a>. <\/p>\n\n\n\n

Despite adding a custom domain name, mail sent from an Elementor hosted website server will still be sent from the original name assigned to your site (for example – the return address will appear as yourname@mysite.elementor.cloud <\/em>instead of yourname@mybusiness.com<\/em>). This can lead to email providers classifying these messages as spam and sending them to the spam folder. To help avoid this, you can authenticate\/validate your email address as described below, making it much more likely  your emails reach their destination.<\/p>\n\n\n\n

Note: In order to send emails from your custom domain you must have already linked your site to your custom domain<\/a>. <\/p>\n\n\n\n

Authenticating your email<\/h2>\n\n\n\n
    \n
  1. Go to your My Elementor dashboard<\/a>.
    \"\"<\/li>\n\n\n\n
  2. Hover over the website card of the site you want to authenticate and click Manage this site<\/strong>.
    \"\"<\/li>\n\n\n\n
  3. Click the Emails <\/strong>tab. <\/strong>
    \"\"<\/li>\n\n\n\n
  4. Click authenticate your email<\/strong>.
    \"\"<\/li>\n\n\n\n
  5. Select the custom domain you\u2019d like to authenticate from the dropdown and click Let\u2019s begin<\/strong>.
    Note: Email authentication can only take place after your custom domain is linked to your website. This can take up to 72 hours after you\u2019ve completed your request. If the site you want to authenticate is listed as, \u201cConnection in Progress,\u201d you\u2019ll have to wait until the connection is complete to authenticate the email.  <\/li>\n\n\n\n
  6. Open a new tab or browser window and sign in to your domain name provider.<\/li>\n\n\n\n
  7. Click I signed in, what\u2019s next?<\/strong>
    \"\"<\/li>\n\n\n\n
  8. Find the domain settings page on your domain providers site. 
    Each domain name provider has different ways of accessing domain settings. If you are having trouble finding these settings, you can find more information on the provider\u2019s website or you can check out the following articles: 
    Connecting your GoDaddy domain to an Elementor hosted website<\/a>
    Connecting your Google domain name to an Elementor hosted website<\/a>
    Connecting your Bluehost domain to an Elementor hosted website<\/a>
    Connecting your NameCheap domain to an Elementor hosted website<\/a>
    Connecting your Hover domain to an Elementor hosted website<\/a><\/li>\n\n\n\n
  9. Click Found it, what\u2019s next?<\/strong>
    \"\"<\/li>\n\n\n\n
  10. Locate the  CNAME records with the domain settings.<\/li>\n\n\n\n
  11. Click Found them, what\u2019s next?<\/strong>
    \"\"<\/li>\n\n\n\n
  12. Go back to your domain name provider\u2019s site and add the three CNAME settings as they appear in the modal. Keep in mind you are adding these settings and not editing the current settings. In addition, your provider may use different terms than appear in the modal. For instance, the term Name <\/strong>in the modal may be listed as Host Name <\/strong>or Host Record<\/strong> by your provider and Value may be referred to as Points To<\/strong>.    
    \"\"
    Note: To make things easier, use the Copy<\/strong> button to copy the proper Value <\/strong>to the domain settings.
    \"\"<\/li>\n\n\n\n
  13.   Save the changes to your domain settings.<\/li>\n\n\n\n
  14. Wait an hour for the new settings to take effect.<\/li>\n\n\n\n
  15. Select I added the records. Check validation<\/strong>.<\/li>\n\n\n\n
  16. If there is an error, you\u2019ll receive an error message. Follow the instructions in the message.
    <\/li>\n<\/ol>\n\n\n\n

    Note: Once you begin checking the validation, you\u2019ll be able to check the validation status by going to your website card and selecting Manage this website<\/strong>.<\/p>\n\n\n\n

    Note: Your subscription includes up to 100 emails per day sent from your website. This would be things like \u2013 form submission emails, purchase confirmation emails, admin notifications etc. The Elementor hosted website offering does not include purchase of 3rd party emails providers such as Google Workspaces or Office 365. An email plan must be purchased from your chosen provider.<\/p>\n\n\n\n

    What\u2019s next?<\/h2>\n\n\n\n

    Now that you\u2019ve taken steps to ensure your emails are reaching their destination, try learning more about adding forms to your site<\/a>.<\/p>\n\n\n\n

    To get the most out of <\/strong>Elementor<\/a>,<\/strong> head over to the Elementor Academy<\/a> for more helpful learning resources. If you come across any issues or need help, please contact our Support Center<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"

    When you purchased your Elementor hosted website, you were assigned a domain name (e.g. mysite.elementor.cloud). However, you probably changed that to something more user friendly (e.g. MyBusiness.com), using our add a custom domain name process.  Despite adding a custom domain name, mail sent from an Elementor hosted website server will still be sent from the […]<\/p>\n","protected":false},"author":6,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_elementor_kustomer_id":["65a3f111a5c5d8b1550e63d7"],"footnotes":""},"categories":[1493],"tags":[1389,1388,1390,1234,1398,1235],"class_list":["post-31317","post","type-post","status-publish","format-standard","hentry","category-email-services","tag-advanced","tag-agency","tag-expert","tag-hosting","tag-legacy-essential","tag-pro"],"acf":[],"yoast_head":"\nCustomize emails sent by your site | Elementor<\/title>\n<meta name=\"description\" content=\"Learn everything about Customize emails sent by your site in this article from Elementor's Knowledge Base. 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