{"id":28208,"date":"2022-01-13T17:32:42","date_gmt":"2022-01-13T15:32:42","guid":{"rendered":"https:\/\/elementor.com\/help\/?p=28208"},"modified":"2026-01-26T16:05:14","modified_gmt":"2026-01-26T14:05:14","slug":"fatal-errors","status":"publish","type":"post","link":"https:\/\/elementor.com\/help\/fatal-errors\/","title":{"rendered":"Fatal Errors"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Intro<\/h2>\n\n\n\n<p>If your website is down because of a fatal error, check your email. <a href=\"https:\/\/make.wordpress.org\/core\/2019\/04\/16\/fatal-error-recovery-mode-in-5-2\/\">WordPress sends a recovery link to the administrator<\/a> of the site via email. The link always looks like this: \/wp-login.php?action=enter_recovery_mode . Click the link in that email to gain access to your site\u2019s WordPress dashboard once again.<\/p>\n\n\n\n<p>Alternate method: Although the first method is much easier, you can also deactivate your plugins by modifying their names via FTP. This will allow you to access the dashboard of WordPress.&nbsp; If you do not know how to reach or modify the plugins names via FTP, you can contact your hosting provider.<\/p>\n\n\n\n<p>After you\u2019ve regained access, try to upload \/ update&nbsp; <a href=\"https:\/\/elementor.com\/help\/how-to-install-elementor\/\">Elementor<\/a> \/ <a href=\"https:\/\/elementor.com\/help\/installing-elementor-pro\/\">Elementor Pro<\/a>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"white-screen-of-death\">The White Screen Of Death<\/h3>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe title=\"Technical Support: Blank Screen When Editing in Elementor? This is How You Fix it\" width=\"800\" height=\"450\" src=\"https:\/\/www.youtube.com\/embed\/e--bJDlD9Jc?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<p>If you encounter a blank page (white screen of death) when you try to edit with Elementor try the following resources.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><figure><a style=\"background-color: rgb(255, 255, 255); font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, Arial, &quot;Noto Sans&quot;, sans-serif, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;, &quot;Noto Color Emoji&quot;;\" href=\"https:\/\/elementor.com\/help\/cant-edit-with-elementor\/#blankwhite\">Can&#8217;t Edit with Elementor- What Should I Do? | Elementor<\/a><\/figure><\/li>\n\n\n\n<li><figure><a style=\"background-color: rgb(255, 255, 255); font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, Arial, &quot;Noto Sans&quot;, sans-serif, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;, &quot;Noto Color Emoji&quot;;\" href=\"https:\/\/elementor.com\/help\/requirements\/\">System Requirements to Use Elementor | Elementor<\/a><span style=\"background-color: rgb(255, 255, 255); color: initial; font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, Arial, &quot;Noto Sans&quot;, sans-serif, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;, &quot;Noto Color Emoji&quot;;\">\u00a0\u00a0<\/span><\/figure><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"common-fatal-errors\">Common Fatal Errors<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"uncaught-errors\">Uncaught Errors<\/h3>\n\n\n\n<p>This fatal error is thrown when the compiler understands the PHP code but it recognizes an undeclared function. This means that the function is called without the definition of the function.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-style-default\"><img decoding=\"async\" src=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2022\/01\/uncaughterror-1024x335.png\" alt=\"\" class=\"wp-image-28209\"\/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">Possible Causes and Solutions<\/h4>\n\n\n\n<p>When you experience a &#8216;Fatal error: Uncaught Error&#8217;, it can be due to one of these multiple reasons:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Compatibility. Ensure that WordPress, Elementor, and Elementor Pro versions are updated or compatible. It is recommended to use the latest stable versions.<a href=\"https:\/\/elementor.com\/help\/changelog-of-elementor\/\"> Changelogs<\/a><\/li>\n\n\n\n<li>Beta or Dev Versions. If using a Beta or Developer version of Elementor, revert back to the stable release.\u00a0For details, see <a href=\"https:\/\/elementor.com\/help\/revert-to-release-from-developer-edition\/\">Roll back to prior releases with Developer Edition plugin<\/a> and <a href=\"https:\/\/elementor.com\/help\/how-to-become-a-beta-tester\/\">Beta tester: How to enable\/disable?<\/a><\/li>\n\n\n\n<li>Server or Database. Depending on the core error and stack trace, you should be able to identify the root cause. It is best to search for similar articles related to the error on Google.<\/li>\n\n\n\n<li>Corrupted Content. There are rare instances wherein corruption occurs. In this situation, double-check the content or any template, global widget, code that has been added. You may check the PHP error logs and console errors but if there are no signs of errors, you may test removing or disabling corrupted widgets one by one. Use the Element Manager to deactivate these corrupted widgets. Check out <a href=\"https:\/\/elementor.com\/help\/element-manager\/\">Element Manager<\/a> for details. <\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"allocated-memory-size-exhausted\">Allowed Memory Size Exhausted<\/h3>\n\n\n\n<p>This fatal error notifies you that the website\u2019s hosting is running out of memory.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Possible Causes And Solutions<\/h4>\n\n\n\n<p>When you experience an &#8216;Allowed memory size exhausted&#8217;, it can be due to one of these multiple reasons:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Resources. When your server resources or defined memory limit are not sufficient, this error can occur. The hosting company should raise the<a href=\"https:\/\/codex.wordpress.org\/Editing_wp-config.php#Increasing_memory_allocated_to_PHP\"> WP memory limit<\/a> accordingly.<\/li>\n\n\n\n<li>ModSecurity. Sometimes, the memory limit can be set via ModSecurity so this has to be checked by the web host service provider.<\/li>\n\n\n\n<li>WordPress Plugins. Multiple plugins installed on a website can exhaust the memory. Ensure that the memory limit is enough to handle them all.<\/li>\n\n\n\n<li>Conflicts. Aside from the possible causes above, memory exhaustion can arise from conflicts that can be found in plugins, themes, custom codes, configurations, etc.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"custom-code\">Custom Code<\/h2>\n\n\n\n<p>Incorrect, outdated, or conflicting custom code can prevent the editor from initializing properly.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">How to fix<\/h3>\n\n\n\n<p>Temporarily disable the custom code (draft) and then attempt to reload the editor.<\/p>\n\n\n\n<p><strong>To temporarily disable custom code<\/strong>:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>From WP Admin, navigate to <strong>Elementor&gt;Editor&gt;Custom Elements<\/strong>.<br><img fetchpriority=\"high\" decoding=\"async\" width=\"380\" height=\"379\" class=\"wp-image-161803\" style=\"width: 380px;\" src=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2026\/01\/Elementor-Editor-Custom-Elements.png\" alt=\"\" srcset=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2026\/01\/Elementor-Editor-Custom-Elements.png 1010w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2026\/01\/Elementor-Editor-Custom-Elements-300x300.png 300w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2026\/01\/Elementor-Editor-Custom-Elements-150x150.png 150w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2026\/01\/Elementor-Editor-Custom-Elements-768x766.png 768w\" sizes=\"(max-width: 380px) 100vw, 380px\" \/><\/li>\n\n\n\n<li>In the left panel, click <strong>Code<\/strong>.<br><img decoding=\"async\" width=\"680\" height=\"368\" class=\"wp-image-162394\" style=\"width: 680px;\" src=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2021\/04\/in-left-panel-click-Code-scaled.png\" alt=\"\" srcset=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2021\/04\/in-left-panel-click-Code-scaled.png 2560w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2021\/04\/in-left-panel-click-Code-300x162.png 300w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2021\/04\/in-left-panel-click-Code-1024x554.png 1024w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2021\/04\/in-left-panel-click-Code-768x415.png 768w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2021\/04\/in-left-panel-click-Code-1536x831.png 1536w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2021\/04\/in-left-panel-click-Code-2048x1107.png 2048w\" sizes=\"(max-width: 680px) 100vw, 680px\" \/><\/li>\n\n\n\n<li>Hover over the code you want to deactivate and click <strong>Quick Edit<\/strong>.<br><img decoding=\"async\" width=\"680\" height=\"368\" class=\"wp-image-162408\" style=\"width: 680px;\" src=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2021\/04\/click-quick-edit-scaled.png\" alt=\"\" srcset=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2021\/04\/click-quick-edit-scaled.png 2560w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2021\/04\/click-quick-edit-300x162.png 300w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2021\/04\/click-quick-edit-1024x554.png 1024w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2021\/04\/click-quick-edit-768x415.png 768w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2021\/04\/click-quick-edit-1536x830.png 1536w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2021\/04\/click-quick-edit-2048x1107.png 2048w\" sizes=\"(max-width: 680px) 100vw, 680px\" \/><\/li>\n\n\n\n<li>Use the dropdown menu to change the status to <strong>Draft<\/strong>.<br><img loading=\"lazy\" decoding=\"async\" width=\"680\" height=\"370\" class=\"wp-image-162422\" style=\"width: 680px;\" src=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2021\/04\/Change-to-draft-1-scaled.png\" alt=\"\" srcset=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2021\/04\/Change-to-draft-1-scaled.png 2560w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2021\/04\/Change-to-draft-1-300x163.png 300w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2021\/04\/Change-to-draft-1-1024x557.png 1024w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2021\/04\/Change-to-draft-1-768x418.png 768w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2021\/04\/Change-to-draft-1-1536x836.png 1536w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2021\/04\/Change-to-draft-1-2048x1114.png 2048w\" sizes=\"(max-width: 680px) 100vw, 680px\" \/><\/li>\n\n\n\n<li>Click Update.<br><img loading=\"lazy\" decoding=\"async\" width=\"680\" height=\"269\" class=\"wp-image-162436\" style=\"width: 680px;\" src=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2021\/04\/click-update-1-scaled.png\" alt=\"\" srcset=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2021\/04\/click-update-1-scaled.png 2560w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2021\/04\/click-update-1-300x119.png 300w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2021\/04\/click-update-1-1024x405.png 1024w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2021\/04\/click-update-1-768x304.png 768w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2021\/04\/click-update-1-1536x608.png 1536w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2021\/04\/click-update-1-2048x810.png 2048w\" sizes=\"(max-width: 680px) 100vw, 680px\" \/><\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"templates\">Templates<\/h2>\n\n\n\n<p>A corrupted or incompatible template can cause errors.<\/p>\n\n\n\n<p><strong>To temporarily deactivate a template<\/strong>:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>From WP Admin, navigate to <strong>Elementor>Editor>Templates<\/strong>.<br><img loading=\"lazy\" decoding=\"async\" width=\"380\" height=\"376\" class=\"wp-image-161822\" style=\"width: 380px;\" src=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2026\/01\/Elementor-Editor-Templates.png\" alt=\"\" srcset=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2026\/01\/Elementor-Editor-Templates.png 1010w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2026\/01\/Elementor-Editor-Templates-300x297.png 300w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2026\/01\/Elementor-Editor-Templates-768x760.png 768w\" sizes=\"(max-width: 380px) 100vw, 380px\" \/><\/li>\n\n\n\n<li>Hover over the template you want to deactivcate and click <strong>Quick Edit<\/strong>. <br><img loading=\"lazy\" decoding=\"async\" width=\"680\" height=\"276\" class=\"wp-image-162463\" style=\"width: 680px;\" src=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2022\/01\/Select-quick-edit-template-scaled.png\" alt=\"\" srcset=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2022\/01\/Select-quick-edit-template-scaled.png 2560w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2022\/01\/Select-quick-edit-template-300x122.png 300w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2022\/01\/Select-quick-edit-template-1024x416.png 1024w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2022\/01\/Select-quick-edit-template-768x312.png 768w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2022\/01\/Select-quick-edit-template-1536x624.png 1536w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2022\/01\/Select-quick-edit-template-2048x832.png 2048w\" sizes=\"(max-width: 680px) 100vw, 680px\" \/> <\/li>\n\n\n\n<li>Use the <strong>Status<\/strong> dropdown menu to select <strong>Draft<\/strong>.<br><img loading=\"lazy\" decoding=\"async\" width=\"680\" height=\"355\" class=\"wp-image-162471\" style=\"width: 680px;\" src=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2022\/01\/Change-to-draft-template-scaled.png\" alt=\"\" srcset=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2022\/01\/Change-to-draft-template-scaled.png 2560w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2022\/01\/Change-to-draft-template-300x156.png 300w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2022\/01\/Change-to-draft-template-1024x534.png 1024w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2022\/01\/Change-to-draft-template-768x401.png 768w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2022\/01\/Change-to-draft-template-1536x801.png 1536w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2022\/01\/Change-to-draft-template-2048x1068.png 2048w\" sizes=\"(max-width: 680px) 100vw, 680px\" \/><\/li>\n\n\n\n<li>Click <strong>Update<\/strong>.<br><img loading=\"lazy\" decoding=\"async\" width=\"680\" height=\"352\" class=\"wp-image-162478\" style=\"width: 680px;\" src=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2022\/01\/Click-Update-templates-scaled.png\" alt=\"\" srcset=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2022\/01\/Click-Update-templates-scaled.png 2560w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2022\/01\/Click-Update-templates-300x155.png 300w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2022\/01\/Click-Update-templates-1024x530.png 1024w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2022\/01\/Click-Update-templates-768x397.png 768w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2022\/01\/Click-Update-templates-1536x794.png 1536w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2022\/01\/Click-Update-templates-2048x1059.png 2048w\" sizes=\"(max-width: 680px) 100vw, 680px\" \/><\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"elementor-fatal-errors\">Elementor Fatal Errors<\/h2>\n\n\n\n<p>These are errors relating to Elementor. The name \u201celementor\u201d should appear in the error.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-style-default\"><img decoding=\"async\" src=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2022\/01\/fatalerror.jpeg\" alt=\"\" class=\"wp-image-28210\"\/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">Possible Causes And Solutions<\/h4>\n\n\n\n<p>When you experience an &#8216;Elementor fatal error&#8217;, it can be due to one of these multiple reasons:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Compatibility. Ensure that WordPress, Elementor, and Elementor Pro versions are updated or compatible. It is recommended to use the latest stable versions.<a href=\"https:\/\/elementor.com\/help\/changelog-of-elementor\/\"> Changelogs<\/a><\/li>\n\n\n\n<li>Beta or Dev Versions. If using a Beta or Developer version of Elementor, revert back to the stable release.\u00a0<\/li>\n\n\n\n<li>Elementor Addons. In some cases, third-party add-ons for Elementor can affect the plugins and may cause corruption resulting in an error.<\/li>\n\n\n\n<li>Corrupted Content. There are rare instances wherein corruption occurs. In this situation, double-check the content or any template, global widget, code that has been added. You may check the PHP error logs and console errors but if there are no signs of errors, you may test removing or disabling them one by one.<\/li>\n\n\n\n<li>Server or Database. Depending on the core error and stack trace, you should be able to identify the root cause. It is best to search for similar articles related to the error on Google.<\/li>\n\n\n\n<li>Folder Name. Double-check if the correct name is assigned inside the WordPress plugins folder. If you do not have access to the server, you may verify this from the stack trace.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"third-party-fatal-errors\">Third-Party and Addons Fatal Errors<\/h2>\n\n\n\n<p>When \u201cElementor\u201d doesn\u2019t appear in the error, or if an Elementor add-on appears in the error, the errors are not related to Elementor. Fatal errors that are related to a third-party or Elementor add-on should be forwarded to their respective authors.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\">Examples<\/h5>\n\n\n\n<figure class=\"wp-block-image size-full is-style-default\"><img decoding=\"async\" src=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2022\/01\/fatalex1.jpeg\" alt=\"\" class=\"wp-image-28211\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full is-style-default\"><img decoding=\"async\" src=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2022\/01\/fatals2.jpeg\" alt=\"\" class=\"wp-image-28212\"\/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">Possible Causes And Solutions<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Compatibility. Ensure that your third-party or Elementor add-on version is compatible with the latest versions of Elementor by contacting their support.<\/li>\n\n\n\n<li>Outdated. Check if there are available updates for your third-party or add-on.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Intro If your website is down because of a fatal error, check your email. WordPress sends a recovery link to the administrator of the site via email. The link always looks like this: \/wp-login.php?action=enter_recovery_mode . Click the link in that email to gain access to your site\u2019s WordPress dashboard once again. Alternate method: Although the [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_elementor_kustomer_id":["62c40823496a3934600578c7","62c40823496a3934600578c7"],"footnotes":""},"categories":[1498],"tags":[1325],"class_list":["post-28208","post","type-post","status-publish","format-standard","hentry","category-deprecated","tag-troubleshooting"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Fatal Errors | Elementor<\/title>\n<meta name=\"description\" content=\"Learn everything about Fatal Errors in this article from Elementor&#039;s Knowledge Base. 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