{"id":238,"date":"2023-08-06T11:01:03","date_gmt":"2023-08-06T08:01:03","guid":{"rendered":"https:\/\/elementor.com\/help\/?p=238"},"modified":"2026-09-04T17:50:08","modified_gmt":"2026-09-04T14:50:08","slug":"refund-policy","status":"publish","type":"post","link":"https:\/\/elementor.com\/help\/refund-policy\/","title":{"rendered":"Can I cancel and get a refund?"},"content":{"rendered":"\n

Elementor provides a 30-day money-back guarantee<\/strong> on initial purchases of Elementor Pro<\/strong> and Elementor Host<\/strong> subscriptions. You can cancel your subscription and initiate an automatic refund directly inside your My Elementor dashboard<\/strong> within 30 days of purchase<\/strong>. Plan upgrades and Elementor AI subscriptions are non-refundable.<\/p>\n\n\n\n

[callout type=”note”]This article describes the procedure for canceling one of Elementor’s paid services. If you want to delete your free Elementor account, see Delete a user account<\/a>.[\/callout]<\/p>\n\n\n\n

How do you cancel your subscription and request a refund?<\/strong><\/h3>\n\n\n\n

Subscriptions can be canceled directly from your account dashboard without contacting support:<\/p>\n\n\n\n

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  1. Access Subscriptions:<\/strong> Log into My Elementor Dashboard<\/a>, click the profile icon in the top-right corner, and select Subscriptions<\/strong>.
    \"my<\/li>\n\n\n\n
  2. Select Subscription:<\/strong> Locate your active plan card and click Manage this subscription<\/strong>.
    \"manage<\/li>\n\n\n\n
  3. Locate Cancel Option:<\/strong> Scroll down to the Billing information<\/strong> section, click the Edit<\/strong> dropdown menu, and select Cancel subscription<\/strong>.
    \"cancel<\/li>\n\n\n\n
  4. Complete Cancellation Survey:<\/strong> Select a cancellation reason from the survey options.<\/li>\n\n\n\n
  5. Confirm Cancellation:<\/strong> Click Cancel subscription<\/strong> to complete the process. The system automatically handles your cancellation based on your purchase date:\n