{"id":162,"date":"2023-08-20T11:01:19","date_gmt":"2023-08-20T08:01:19","guid":{"rendered":"https:\/\/elementor.com\/help\/?p=162"},"modified":"2025-10-29T09:59:14","modified_gmt":"2025-10-29T07:59:14","slug":"form-widget-faq","status":"publish","type":"post","link":"https:\/\/elementor.com\/help\/form-widget-faq\/","title":{"rendered":"Forms FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"162\" class=\"elementor elementor-162\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cdde3e2 e-flex e-con-boxed e-con e-parent\" data-id=\"cdde3e2\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f7d84ce elementor-widget elementor-widget-n-accordion\" data-id=\"f7d84ce\" data-element_type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2590\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2590\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> How can I save Elementor Form submissions in a database? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2590\" class=\"elementor-element elementor-element-26e69c3 e-con-full e-flex e-con e-child\" data-id=\"26e69c3\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8c2c98b elementor-widget elementor-widget-text-editor\" data-id=\"8c2c98b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>With the Elementor\u00a0<a href=\"https:\/\/elementor.com\/help\/form-submissions\/\" data-type=\"post\" data-id=\"20142\">Form Submissions<\/a>\u00a0feature, you can backup your form submissions data, access it whenever you want, and manage it all from one place. Having your submission\u2019s info allows you to gather insights, analyze a campaign\u2019s data, or manage your submissions from within WordPress Admin.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2591\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2591\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Where do files go after uploading? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2591\" class=\"elementor-element elementor-element-e046209 e-con-full e-flex e-con e-child\" data-id=\"e046209\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e867130 elementor-widget elementor-widget-text-editor\" data-id=\"e867130\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Uploaded files are saved in a dedicated directory under \u2018uploads\/elementor\/forms\/\u2019.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2592\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2592\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Why does the file name change after upload? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2592\" class=\"elementor-element elementor-element-2e0f544 e-con-full e-flex e-con e-child\" data-id=\"2e0f544\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ad526ed elementor-widget elementor-widget-text-editor\" data-id=\"ad526ed\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>File names are set randomly, for security reasons (we don\u2019t want users uploading \u2018yo_mama.jpg\u2019 now do we?).<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2593\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2593\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> I\u2019ve set the number of Max. Files, but I\u2019m still not able to upload as many files as the number I set. Why? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2593\" class=\"elementor-element elementor-element-b2cd986 e-con-full e-flex e-con e-child\" data-id=\"b2cd986\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1952760 elementor-widget elementor-widget-text-editor\" data-id=\"1952760\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>This setting does not override your host\u2019s server setting. This option limits the number of files that can be uploaded from the form itself, but only if this limit value does not exceed the PHP\u2019s \u201cmax_file_uploads\u201d value. If you need more, contact your Hosting support to have the \u201cmax_file_uploads\u201d value raised for your site.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2594\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"5\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2594\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> How do I customize the date and time design in my forms? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2594\" class=\"elementor-element elementor-element-ed1db08 e-con-full e-flex e-con e-child\" data-id=\"ed1db08\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0a82a9f elementor-widget elementor-widget-text-editor\" data-id=\"0a82a9f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The\u00a0<strong>Date<\/strong>\u00a0and\u00a0<strong>Time<\/strong>\u00a0fields can be styled using Custom CSS. On mobile, the browser\u2019s native HTML5 design is used. You can switch on Native HTML5, so the browser\u2019s design is used on all devices. Once you choose Date or Time, you\u2019ll see the Native HTML5 switch.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2595\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"6\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2595\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Why can\u2019t I see the placeholder of the date\/time field on some mobile browsers? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2595\" class=\"elementor-element elementor-element-b22fcea e-con-full e-flex e-con e-child\" data-id=\"b22fcea\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e27638b elementor-widget elementor-widget-text-editor\" data-id=\"e27638b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The labels for date\/time inputs are not properly supported by all browsers, especially browsers on mobile devices. This is why the placeholder may not always be visible.<\/p><p>There is a workaround outlined in our article, <a href=\"https:\/\/elementor.com\/help\/troubleshooting-date-and-time-placeholders-do-not-appear-on-mobiles\/\">Troubleshooting \u2013 Date and Time placeholders do not appear on mobiles<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2596\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"7\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2596\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> How can I place dynamic metadata into a form field? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2596\" class=\"elementor-element elementor-element-4d303c3 e-con-full e-flex e-con e-child\" data-id=\"4d303c3\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c7f7bad elementor-widget elementor-widget-text-editor\" data-id=\"c7f7bad\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ol class=\"wp-block-list\"><li>In the <strong>Content<\/strong> tab, click the form field you want to edit.<br \/><img fetchpriority=\"high\" decoding=\"async\" class=\"alignnone wp-image-155482 size-full\" src=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/10\/click-the-field-you-want-to-add-dynamic-info-to.png\" alt=\"\" width=\"606\" height=\"862\" srcset=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/10\/click-the-field-you-want-to-add-dynamic-info-to.png 606w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/10\/click-the-field-you-want-to-add-dynamic-info-to-211x300.png 211w\" sizes=\"(max-width: 606px) 100vw, 606px\" \/><br \/>The form field opens.<\/li><li>Click the form field\u2019s\u00a0<strong>Advanced\u00a0<\/strong>tab.<br \/><img decoding=\"async\" class=\"alignnone wp-image-155489 size-full\" src=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/10\/Click-the-fields-advanced-tab.png\" alt=\"\" width=\"604\" height=\"1030\" srcset=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/10\/Click-the-fields-advanced-tab.png 604w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/10\/Click-the-fields-advanced-tab-176x300.png 176w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/10\/Click-the-fields-advanced-tab-600x1024.png 600w\" sizes=\"(max-width: 604px) 100vw, 604px\" \/><\/li><li>Click the\u00a0<strong>dynamic icon<\/strong>\u00a0to the right of the\u00a0<em>Default Value<\/em>\u00a0field.\u00a0<br \/><img decoding=\"async\" class=\"alignnone wp-image-155496 size-full\" src=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/10\/Clikc-the-dynamic-tag-icon.png\" alt=\"\" width=\"604\" height=\"1010\" srcset=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/10\/Clikc-the-dynamic-tag-icon.png 604w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/10\/Clikc-the-dynamic-tag-icon-179x300.png 179w\" sizes=\"(max-width: 604px) 100vw, 604px\" \/><\/li><li>Select the desired metadata from the dropdown list.<br \/><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-155506 size-full\" src=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/10\/select-dynamic-field-from-list.png\" alt=\"\" width=\"608\" height=\"1372\" srcset=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/10\/select-dynamic-field-from-list.png 608w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/10\/select-dynamic-field-from-list-133x300.png 133w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/10\/select-dynamic-field-from-list-454x1024.png 454w\" sizes=\"(max-width: 608px) 100vw, 608px\" \/><\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2597\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"8\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2597\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Why is the Redirect not working? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2597\" class=\"elementor-element elementor-element-2189915 e-con-full e-flex e-con e-child\" data-id=\"2189915\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3dcffdb elementor-widget elementor-widget-text-editor\" data-id=\"3dcffdb\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Redirecting the user to a designated Thank You page is always a good idea. It takes them to the next step, enabling you to upsell, track user funnels, and give a good experience.<\/p><p>To activate Redirect: Go to Actions After Submit, add Redirect, and paste the full URL of your Thank You page.<\/p><p>For details, see <a href=\"https:\/\/elementor.com\/help\/redirect-visitors-after-they-submit-a-form\/\">Redirect visitors after they submit a form<\/a>.<\/p><p><span style=\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol', 'Noto Color Emoji';\">If your redirect didn&#8217;t work, try these troubleshooting steps<b>:<\/b><\/span><\/p><ul class=\"wp-block-list\"><li>Make sure you didn\u2019t paste in an empty character\u00a0by mistake.<\/li><li>Be sure you pasted the full URL and not a Relative URL. (\u2018\/thank_you\/\u2019)<\/li><li>Remove any JavaScript from the page and try again. You can check for JavaScript errors in the developer tools.<\/li><li>Deactivate other plugins and try again.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2598\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"9\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2598\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Which Custom Messages Can I Modify in Forms? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2598\" class=\"elementor-element elementor-element-e23159f e-con-full e-flex e-con e-child\" data-id=\"e23159f\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-11d75d9 elementor-widget elementor-widget-text-editor\" data-id=\"11d75d9\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Forms include 3 different types of messages:<\/p><ul class=\"wp-block-list\"><li><strong>Browser messages<\/strong>\u00a0\u2013 These are sent from the browser and can not be customized.\u00a0For instance, if you don\u2019t enter a correct email address, you receive a message saying\u00a0\u201cPlease include an @ in the email address\u201d. These messages appear if the form was not filled in correctly before the form is sent.<\/li><li><strong>Server messages<\/strong>\u00a0are sent from the server. You can format as you need, using custom CSS. These messages appear after the form is sent. There are a few custom options including Success, Error, Invalid, etc.\u00a0<strong>Example<\/strong>:\u00a0<em>The form was sent successfully!<\/em>\u00a0You can always alter the content of the custom messages by going to\u00a0<em>Form &gt;\u00a0<\/em><a href=\"https:\/\/elementor.com\/help\/additional-options\/\">Additional Options<\/a>, switch-on\u00a0<em>Custom Messages<\/em>\u00a0and locate the relevant message.<\/li><li><strong>Third-party servers<\/strong>. Error messages from Email Marketing service companies such as MailChimp cannot be modified. Please note that some error messages sent by these third-party products are shown to the admin only (you and not the subscribers) and this is not something Eleemntor can control.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2599\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"10\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2599\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> How do I track form submissions and conversions using Google Analytics and Tag Manager? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2599\" class=\"elementor-element elementor-element-8fa2def e-con-full e-flex e-con e-child\" data-id=\"8fa2def\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4a2f3da elementor-widget elementor-widget-text-editor\" data-id=\"4a2f3da\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Add your tracking code to a thank you page and redirect your form to that page after submission.<\/p><p>There is also a JavaScript event that the form triggers automatically after submission, which can be used to add to your custom tracking code. These are added\u00a0<strong>externally<\/strong>\u00a0to Elementor, using functions.php for example.<\/p><p>Here is a base snippet you can build on:<\/p><pre class=\"wp-block-preformatted\"><em>\/\/The event is submit_success so you can catch it for example:\njQuery( document ).ready(function( $ ){\n\tjQuery( document ).on('submit_success', function(){\n\t\t\/\/ form has been submitted do your tracking here...\n\t});\n});\n<\/em><\/pre><p class=\"callout-yellow\">Make sure you replace the comment above \u201c\/\/ form has been submitted, do your tracking here \u2026 \u201d with your custom tracking code. Otherwise, the snippet won\u2019t do anything.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-25910\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"11\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-25910\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> How can I integrate another service with webhook and field mapping?  <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-25910\" class=\"elementor-element elementor-element-0ec7159 e-con-full e-flex e-con e-child\" data-id=\"0ec7159\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-79a2392 elementor-widget elementor-widget-text-editor\" data-id=\"79a2392\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Elementor has a webhook option under Actions After Submit. By default, our webhook sends each field with the label as a name, or all fields in a single array when Advanced Data is on.<\/p><p>To control the field names, give your form fields a custom ID and use the following snippet.\u00a0<\/p><p class=\"callout-yellow\">Be sure to update the form name and your webhook URL.<\/p><p>Below is an example of customizing your webhook, where field IDs are sent instead of names.<\/p><p><em>add_action( &#8216;elementor_pro\/forms\/new_record&#8217;, function( $record, $handler ) {<\/em><br \/><em>\/\/make sure its our form<\/em><br \/><em>$form_name = $record-&gt;get_form_settings( &#8216;form_name&#8217; );<\/em><br \/><em>if ( &#8216;MY_FORM_NAME&#8217; !== $form_name ) {<\/em><br \/><em>return;<\/em><br \/><em>}<\/em><br \/><em>\u00a0<\/em><br \/><em>$raw_fields = $record-&gt;get( &#8216;fields&#8217; );<\/em><br \/><em>$fields = [];<\/em><br \/><em>foreach ( $raw_fields as $id =&gt; $field ) {<\/em><br \/><em>$fields[ $id ] = $field[&#8216;value&#8217;];<\/em><br \/><em>}<\/em><\/p><p><br \/><em>wp_remote_post( &#8216;HTTP:\/\/YOUR_WEBHOOK_URL&#8217;, [<\/em><br \/><em>&#8216;body&#8217; =&gt; $fields,<\/em><br \/><em>]);<\/em><br \/><em>});<\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-25911\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"12\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-25911\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> How can I troubleshoot issues with forms that are not sent? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-25911\" class=\"elementor-element elementor-element-0cb02ff e-con-full e-flex e-con e-child\" data-id=\"0cb02ff\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8a3f35f elementor-widget elementor-widget-text-editor\" data-id=\"8a3f35f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>This happens generally because of server errors or fields not properly mapped. For troubleshooting tips, check out <a href=\"https:\/\/elementor.com\/help\/getting-server-errors-or-forms-not-sending-emails-heres-how-to-fix-it\/\">this guide<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-25912\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"13\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-25912\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> What does the error message \u201cThere\u2019s something wrong. The form is invalid\u201d mean? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-25912\" class=\"elementor-element elementor-element-a57f264 e-con-full e-flex e-con e-child\" data-id=\"a57f264\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0a744a4 elementor-widget elementor-widget-text-editor\" data-id=\"0a744a4\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>If you receive an error message such as \u201cThere\u2019s something wrong. The form is invalid\u201d, it could be that the form has been added as a widget inside another widget via a shortcode. This is an unofficial and unreliable method of adding a form to a page, so this should be avoided.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-25913\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"14\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-25913\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Why do some users receive a red X after submitting a form? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-25913\" class=\"elementor-element elementor-element-3694213 e-con-full e-flex e-con e-child\" data-id=\"3694213\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-550fe4d elementor-widget elementor-widget-text-editor\" data-id=\"550fe4d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>MailChimp integration with the Elementor form widget only acts as a \u2018sign up form\u2019. Re-subscription via an Elementor form widget is not possible as the MailChimp API does not allow this. Re-subscription to a list is only through MailChimp hosted signup forms. This same situation may apply to other services that integrate with forms.<\/p><p>To handle these types of users, put a note somewhere below the form that mentions that if they were previously signed up to the list, then they cannot resubscribe this way. Give them a link to redirect them to the MailChimp hosted signup forms instead, so they can resubscribe there.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"How can I save Elementor Form submissions in a database?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"With the Elementor\\u00a0Form Submissions\\u00a0feature, you can backup your form submissions data, access it whenever you want, and manage it all from one place. Having your submission\\u2019s info allows you to gather insights, analyze a campaign\\u2019s data, or manage your submissions from within WordPress Admin.\"}},{\"@type\":\"Question\",\"name\":\"Where do files go after uploading?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Uploaded files are saved in a dedicated directory under \\u2018uploads\\\/elementor\\\/forms\\\/\\u2019.\"}},{\"@type\":\"Question\",\"name\":\"Why does the file name change after upload?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"File names are set randomly, for security reasons (we don\\u2019t want users uploading \\u2018yo_mama.jpg\\u2019 now do we?).\"}},{\"@type\":\"Question\",\"name\":\"I\\u2019ve set the number of Max. Files, but I\\u2019m still not able to upload as many files as the number I set. Why?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"This setting does not override your host\\u2019s server setting. This option limits the number of files that can be uploaded from the form itself, but only if this limit value does not exceed the PHP\\u2019s \\u201cmax_file_uploads\\u201d value. If you need more, contact your Hosting support to have the \\u201cmax_file_uploads\\u201d value raised for your site.\"}},{\"@type\":\"Question\",\"name\":\"How do I customize the date and time design in my forms?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"The\\u00a0Date\\u00a0and\\u00a0Time\\u00a0fields can be styled using Custom CSS. On mobile, the browser\\u2019s native HTML5 design is used. You can switch on Native HTML5, so the browser\\u2019s design is used on all devices. Once you choose Date or Time, you\\u2019ll see the Native HTML5 switch.\"}},{\"@type\":\"Question\",\"name\":\"Why can\\u2019t I see the placeholder of the date\\\/time field on some mobile browsers?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"The labels for date\\\/time inputs are not properly supported by all browsers, especially browsers on mobile devices. This is why the placeholder may not always be visible.There is a workaround outlined in our article, Troubleshooting \\u2013 Date and Time placeholders do not appear on mobiles.\"}},{\"@type\":\"Question\",\"name\":\"How can I place dynamic metadata into a form field?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"In the Content tab, click the form field you want to edit.The form field opens.Click the form field\\u2019s\\u00a0Advanced\\u00a0tab.Click the\\u00a0dynamic icon\\u00a0to the right of the\\u00a0Default Value\\u00a0field.\\u00a0Select the desired metadata from the dropdown list.\"}},{\"@type\":\"Question\",\"name\":\"Why is the Redirect not working?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Redirecting the user to a designated Thank You page is always a good idea. It takes them to the next step, enabling you to upsell, track user funnels, and give a good experience.To activate Redirect: Go to Actions After Submit, add Redirect, and paste the full URL of your Thank You page.For details, see Redirect visitors after they submit a form.If your redirect didn&#8217;t work, try these troubleshooting steps:Make sure you didn\\u2019t paste in an empty character\\u00a0by mistake.Be sure you pasted the full URL and not a Relative URL. (\\u2018\\\/thank_you\\\/\\u2019)Remove any JavaScript from the page and try again. You can check for JavaScript errors in the developer tools.Deactivate other plugins and try again.\"}},{\"@type\":\"Question\",\"name\":\"Which Custom Messages Can I Modify in Forms?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Forms include 3 different types of messages:Browser messages\\u00a0\\u2013 These are sent from the browser and can not be customized.\\u00a0For instance, if you don\\u2019t enter a correct email address, you receive a message saying\\u00a0\\u201cPlease include an @ in the email address\\u201d. These messages appear if the form was not filled in correctly before the form is sent.Server messages\\u00a0are sent from the server. You can format as you need, using custom CSS. These messages appear after the form is sent. There are a few custom options including Success, Error, Invalid, etc.\\u00a0Example:\\u00a0The form was sent successfully!\\u00a0You can always alter the content of the custom messages by going to\\u00a0Form &gt;\\u00a0Additional Options, switch-on\\u00a0Custom Messages\\u00a0and locate the relevant message.Third-party servers. Error messages from Email Marketing service companies such as MailChimp cannot be modified. Please note that some error messages sent by these third-party products are shown to the admin only (you and not the subscribers) and this is not something Eleemntor can control.\"}},{\"@type\":\"Question\",\"name\":\"How do I track form submissions and conversions using Google Analytics and Tag Manager?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Add your tracking code to a thank you page and redirect your form to that page after submission.There is also a JavaScript event that the form triggers automatically after submission, which can be used to add to your custom tracking code. These are added\\u00a0externally\\u00a0to Elementor, using functions.php for example.Here is a base snippet you can build on:\\\/\\\/The event is submit_success so you can catch it for example:\\njQuery( document ).ready(function( $ ){\\n\\tjQuery( document ).on('submit_success', function(){\\n\\t\\t\\\/\\\/ form has been submitted do your tracking here...\\n\\t});\\n});\\nMake sure you replace the comment above \\u201c\\\/\\\/ form has been submitted, do your tracking here \\u2026 \\u201d with your custom tracking code. Otherwise, the snippet won\\u2019t do anything.\"}},{\"@type\":\"Question\",\"name\":\"How can I integrate another service with webhook and field mapping?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Elementor has a webhook option under Actions After Submit. By default, our webhook sends each field with the label as a name, or all fields in a single array when Advanced Data is on.To control the field names, give your form fields a custom ID and use the following snippet.\\u00a0Be sure to update the form name and your webhook URL.Below is an example of customizing your webhook, where field IDs are sent instead of names.add_action( &#8216;elementor_pro\\\/forms\\\/new_record&#8217;, function( $record, $handler ) {\\\/\\\/make sure its our form$form_name = $record-&gt;get_form_settings( &#8216;form_name&#8217; );if ( &#8216;MY_FORM_NAME&#8217; !== $form_name ) {return;}\\u00a0$raw_fields = $record-&gt;get( &#8216;fields&#8217; );$fields = [];foreach ( $raw_fields as $id =&gt; $field ) {$fields[ $id ] = $field[&#8216;value&#8217;];}wp_remote_post( &#8216;HTTP:\\\/\\\/YOUR_WEBHOOK_URL&#8217;, [&#8216;body&#8217; =&gt; $fields,]);});\"}},{\"@type\":\"Question\",\"name\":\"How can I troubleshoot issues with forms that are not sent?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"This happens generally because of server errors or fields not properly mapped. For troubleshooting tips, check out this guide.\"}},{\"@type\":\"Question\",\"name\":\"What does the error message \\u201cThere\\u2019s something wrong. The form is invalid\\u201d mean?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"If you receive an error message such as \\u201cThere\\u2019s something wrong. The form is invalid\\u201d, it could be that the form has been added as a widget inside another widget via a shortcode. This is an unofficial and unreliable method of adding a form to a page, so this should be avoided.\"}},{\"@type\":\"Question\",\"name\":\"Why do some users receive a red X after submitting a form?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"MailChimp integration with the Elementor form widget only acts as a \\u2018sign up form\\u2019. Re-subscription via an Elementor form widget is not possible as the MailChimp API does not allow this. Re-subscription to a list is only through MailChimp hosted signup forms. This same situation may apply to other services that integrate with forms.To handle these types of users, put a note somewhere below the form that mentions that if they were previously signed up to the list, then they cannot resubscribe this way. 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Get Elementor tips &amp; more.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/elementor.com\/help\/form-widget-faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Forms FAQ | Elementor\" \/>\n<meta property=\"og:description\" content=\"Learn everything about Forms FAQ in this article from Elementor&#039;s Knowledge Base. 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