{"id":157176,"date":"2025-12-03T15:47:31","date_gmt":"2025-12-03T13:47:31","guid":{"rendered":"https:\/\/elementor.com\/help\/?p=157176"},"modified":"2025-12-03T15:43:04","modified_gmt":"2025-12-03T13:43:04","slug":"troubleshooting-the-ally-widget-not-displayed","status":"publish","type":"post","link":"https:\/\/elementor.com\/help\/troubleshooting-the-ally-widget-not-displayed\/","title":{"rendered":"Troubleshooting &#8211; The Ally widget not displayed"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">The issue<\/h2>\n\n\n\n<p>The Ally widget does not appear on the frontend<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Troubleshooting steps<\/h2>\n\n\n\n<p>Try the following to display the Ally widget:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Make sure the Ally plugin is installed and activated.<\/li>\n\n\n\n<li>Go to <strong>WP Admin > Ally<\/strong> and connect the plugin to your Elementor account. See <a href=\"https:\/\/elementor.com\/help\/install-and-activate-web-accessibility\/\">Install and activate Ally<\/a> for details.<\/li>\n\n\n\n<li>Complete the connection steps and confirm the account.<\/li>\n<\/ol>\n\n\n\n<p>If these steps do not resolve the issue, try the following:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>If you are using an optimization plugin like WP Rocket LS Cache with JS concatenation, ensure that the Ally widget is excluded from optimization by adding the following URL to the exclusion list: <em>cdn.elementor.com\/a11y\/widget.js<\/em><\/li>\n\n\n\n<li>Open the browser console and look for the error: <em>Refused to load the script &#8220;&#8221;&#8221;&#8221; because it violates the Content Security Policy directive<\/em>. If it appears, it means the widget is not loading due to your site\u2019s Content Security Policy (CSP) settings. To fix this, add the following to the script-src directive: <strong>http:\/\/cdn.elementor.com\/<br><\/strong><\/li>\n<\/ul>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The issue The Ally widget does not appear on the frontend Troubleshooting steps Try the following to display the Ally widget: If these steps do not resolve the issue, try the following:<\/p>\n","protected":false},"author":6,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_elementor_kustomer_id":[],"footnotes":""},"categories":[1475],"tags":[],"class_list":["post-157176","post","type-post","status-publish","format-standard","hentry","category-web-accessibility"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Troubleshooting - The Ally widget not displayed | Elementor<\/title>\n<meta name=\"description\" content=\"Learn everything about Troubleshooting - The Ally widget not displayed in this article from Elementor&#039;s Knowledge Base. Get Elementor tips &amp; more.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/elementor.com\/help\/troubleshooting-the-ally-widget-not-displayed\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Troubleshooting - The Ally widget not displayed | Elementor\" \/>\n<meta property=\"og:description\" content=\"Learn everything about Troubleshooting - The Ally widget not displayed in this article from Elementor&#039;s Knowledge Base. 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