{"id":155964,"date":"2025-11-06T10:52:11","date_gmt":"2025-11-06T08:52:11","guid":{"rendered":"https:\/\/elementor.com\/help\/?p=155964"},"modified":"2026-03-12T07:55:12","modified_gmt":"2026-03-12T05:55:12","slug":"cancel-a-subscription","status":"publish","type":"post","link":"https:\/\/elementor.com\/help\/cancel-a-subscription\/","title":{"rendered":"Cancel a subscription"},"content":{"rendered":"\n<p>If for some reason you decide you don\u2019t want your Elementor subscription and are past the refund period, you can turn off auto-renew so that there is no automatic deduction when your subscription expires.&nbsp;<\/p>\n\n\n\n<p>To turn auto-renewal off, see <a href=\"https:\/\/elementor.com\/help\/auto-renewal\/\">Activate or deactivate auto-renew<\/a>.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe title=\"Activate and deactivate auto-renew\" width=\"800\" height=\"450\" src=\"https:\/\/www.youtube.com\/embed\/fCxx_r7WSmA?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<p>If you\u2019re still eligible for a refund, see <a href=\"https:\/\/elementor.com\/help\/refund-policy\/\">Can I cancel and get a refund<\/a>?<\/p>\n\n\n\n<p>To delete an Elementor account, see <a href=\"https:\/\/elementor.com\/help\/delete-a-user-account\/\">Delete a user account<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"cancel\">Cancel a subscription when you can&#8217;t access your account<\/h2>\n\n\n\n<p>If you need to cancel your subscription but can&#8217;t log in, click the chat icon for login troubleshooting. If the chat icon is not visible, see <a href=\"https:\/\/elementor.com\/help\/contact-support-if-you-cant-login\/\">here<\/a>.<\/p>\n\n\n\n<p>Keep in mind that for security reasons, we must verify ownership before making changes, such as cancelling and refunding when you can\u2019t log in. For this reason, you will need to provide as much of the following as possible:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The email address associated with the account and your current contact email if it changed<\/li>\n\n\n\n<li>The plan type (e.g., Essential, Advanced, Business, Scale, AI, Hosting)<\/li>\n\n\n\n<li>Proof of purchase\n<ul class=\"wp-block-list\">\n<li>The last 4 digits of the card used to purchase the subscription, the cardholder&#8217;s name, the purchase amount<\/li>\n\n\n\n<li>The PayPal Transaction ID<\/li>\n\n\n\n<li>The invoice number<\/li>\n\n\n\n<li>The number of sites connected to the subscription and at least one site URL <\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<p>Once we&#8217;ve verified ownership, our Accounts &amp; Billing team will assist you.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>If for some reason you decide you don\u2019t want your Elementor subscription and are past the refund period, you can turn off auto-renew so that there is no automatic deduction when your subscription expires.&nbsp; To turn auto-renewal off, see Activate or deactivate auto-renew.&nbsp; If you\u2019re still eligible for a refund, see Can I cancel and [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_elementor_kustomer_id":[],"footnotes":""},"categories":[1486],"tags":[],"class_list":["post-155964","post","type-post","status-publish","format-standard","hentry","category-plans-subscriptions"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Cancel a subscription | Elementor<\/title>\n<meta name=\"description\" content=\"Learn everything about Cancel a subscription in this article from Elementor&#039;s Knowledge Base. 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