{"id":151216,"date":"2025-08-11T17:25:09","date_gmt":"2025-08-11T14:25:09","guid":{"rendered":"https:\/\/elementor.com\/help\/?p=151216"},"modified":"2026-02-11T18:27:44","modified_gmt":"2026-02-11T16:27:44","slug":"common-troubleshooting-steps","status":"publish","type":"post","link":"https:\/\/elementor.com\/help\/common-troubleshooting-steps\/","title":{"rendered":"Common troubleshooting steps"},"content":{"rendered":"\n<p>There are several steps available to you when troubleshooting your site. One of thes steps will often solve whatever issue you&#8217;re having.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"plugins\">Deactivate plugins<\/h2>\n\n\n\n<p>This step involves deactivating all your site&#8217;s plugins except for Elementor and Elementor Pro. You can then reactivate the plugins one at a time to identify which one is causing the issue.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe title=\"Deactivate plugins\" width=\"800\" height=\"450\" src=\"https:\/\/www.youtube.com\/embed\/Uk3RLGVvkcY?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<p><strong>Follow these steps to deactivate multiple plugins:<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Login to WP admin.<\/li>\n\n\n\n<li>Go to <strong>Plugins &gt; Installed Plugins<\/strong>.<br><img fetchpriority=\"high\" decoding=\"async\" width=\"280\" height=\"506\" class=\"wp-image-52750\" style=\"width: 280px;\" src=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2024\/09\/1-Go-to-Plugins-Installed-Plugins.png\" alt=\"\" srcset=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2024\/09\/1-Go-to-Plugins-Installed-Plugins.png 322w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2024\/09\/1-Go-to-Plugins-Installed-Plugins-166x300.png 166w\" sizes=\"(max-width: 280px) 100vw, 280px\" \/><\/li>\n\n\n\n<li>Check the checkboxes for the desired plugins.<br><img decoding=\"async\" width=\"339\" height=\"306\" class=\"wp-image-48339\" style=\"width: 350px\" src=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2024\/03\/Activate-deactivate-plugins-1.png\" alt=\"Activate &amp; deactivate plugins 1\" srcset=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2024\/03\/Activate-deactivate-plugins-1.png 339w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2024\/03\/Activate-deactivate-plugins-1-300x271.png 300w\" sizes=\"(max-width: 339px) 100vw, 339px\" \/><\/li>\n\n\n\n<li>From <strong>Bulk actions<\/strong>, choose <strong>Deactivate<\/strong>.<\/li>\n\n\n\n<li>Click <strong>Apply<\/strong>.<br><img decoding=\"async\" width=\"311\" height=\"220\" class=\"wp-image-48340\" style=\"width: 350px\" src=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2024\/03\/Activate-deactivate-plugins-2.png\" alt=\"Activate &amp; deactivate plugins 2\" srcset=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2024\/03\/Activate-deactivate-plugins-2.png 311w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2024\/03\/Activate-deactivate-plugins-2-300x212.png 300w\" sizes=\"(max-width: 311px) 100vw, 311px\" \/><br>Now reactivate the plugins one at a time to see which may be causing the issue.<\/li>\n<\/ol>\n\n\n\n<p><strong>Follow these steps to activate single plugin:<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Login to WP admin.<\/li>\n\n\n\n<li>Go to <strong>Plugins &gt; Installed Plugins<\/strong>.<\/li>\n\n\n\n<li>For the desired plugin, click <strong>Activate<\/strong>.<br><img loading=\"lazy\" decoding=\"async\" width=\"380\" height=\"136\" class=\"wp-image-151231\" style=\"width: 380px;\" src=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Activate-a-plugin-2.png\" alt=\"\" srcset=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Activate-a-plugin-2.png 435w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Activate-a-plugin-2-300x108.png 300w\" sizes=\"(max-width: 380px) 100vw, 380px\" \/><br>After activating a plugin, test your site. If the issue reoccurs, you may have identified the problematic plugin. <\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"cache\">Clear cache<\/h2>\n\n\n\n<p>Sometimes a browser&#8217;s cache may cause issues with the Elementor Editor, to solve these issues you can clear the browser&#8217;s cache.<\/p>\n\n\n\n<p>[callout type=&#8221;note&#8221;]Different browser&#8217;s have different methods of clearing the cache. Below we describe how to clear the cache from the Google Chrome browser. If you&#8217;re using a different browser, consult that browser&#8217;s documentation.[\/callout]<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe title=\"Clear browser cache\" width=\"800\" height=\"450\" src=\"https:\/\/www.youtube.com\/embed\/tNTDFUuRntU?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<p><strong>To clear the browser&#8217;s cache<\/strong>:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Click the ellipses in the upper right corner of your browser.<br><img loading=\"lazy\" decoding=\"async\" width=\"680\" height=\"323\" class=\"wp-image-151239\" style=\"width: 680px;\" src=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Click-the-browser-ellipses.png\" alt=\"\" srcset=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Click-the-browser-ellipses.png 1128w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Click-the-browser-ellipses-300x143.png 300w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Click-the-browser-ellipses-1024x487.png 1024w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Click-the-browser-ellipses-768x365.png 768w\" sizes=\"(max-width: 680px) 100vw, 680px\" \/><\/li>\n\n\n\n<li>Select <strong>Clear Browsing Data<\/strong>.<br><img loading=\"lazy\" decoding=\"async\" width=\"680\" height=\"456\" class=\"wp-image-151246\" style=\"width: 680px;\" src=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Click-delete-browsing-data.png\" alt=\"\" srcset=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Click-delete-browsing-data.png 1127w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Click-delete-browsing-data-300x201.png 300w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Click-delete-browsing-data-1024x687.png 1024w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Click-delete-browsing-data-768x515.png 768w\" sizes=\"(max-width: 680px) 100vw, 680px\" \/><\/li>\n\n\n\n<li>Click <strong>Delete data<\/strong> (you can leave the default settings).<br><img loading=\"lazy\" decoding=\"async\" width=\"280\" height=\"335\" class=\"wp-image-151253\" style=\"width: 280px;\" src=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Click-delete-data.png\" alt=\"\" srcset=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Click-delete-data.png 517w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Click-delete-data-251x300.png 251w\" sizes=\"(max-width: 280px) 100vw, 280px\" \/><br>The cache is cleared.<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"incognito\">Open an incognito window<\/h2>\n\n\n\n<p>Sometimes information stored by the browser can interfere with the Elementor Editor. Checking the editor using an incognito window can pinpoint these issues.<\/p>\n\n\n\n<p>[callout type=&#8221;note&#8221;]Different browser&#8217;s have different methods of creating incognito windows. Below we describe how to create an incognito window from the Google Chrome browser. If you&#8217;re using a different browser, consult that browser&#8217;s documentation.[\/callout]<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe title=\"Open an incognito window\" width=\"800\" height=\"450\" src=\"https:\/\/www.youtube.com\/embed\/PoXpCEz8Cgg?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<p><strong>To open an incognito window<\/strong>:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Click the ellipses in the upper right corner of your browser.<br><img loading=\"lazy\" decoding=\"async\" width=\"680\" height=\"323\" class=\"wp-image-151239\" style=\"width: 680px;\" src=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Click-the-browser-ellipses.png\" alt=\"\" srcset=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Click-the-browser-ellipses.png 1128w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Click-the-browser-ellipses-300x143.png 300w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Click-the-browser-ellipses-1024x487.png 1024w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Click-the-browser-ellipses-768x365.png 768w\" sizes=\"(max-width: 680px) 100vw, 680px\" \/><\/li>\n\n\n\n<li>Select <strong>New Incognito Window<\/strong> from the dropdown menu.<br><img loading=\"lazy\" decoding=\"async\" width=\"680\" height=\"457\" class=\"wp-image-151260\" style=\"width: 680px;\" src=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Select-New-incognito-window.png\" alt=\"\" srcset=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Select-New-incognito-window.png 1126w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Select-New-incognito-window-300x201.png 300w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Select-New-incognito-window-1024x688.png 1024w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Select-New-incognito-window-768x516.png 768w\" sizes=\"(max-width: 680px) 100vw, 680px\" \/><br>An incognito windows opens.<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"safe\">Enable Safe mode<\/h2>\n\n\n\n<p>Safe mode loads a clean version of the Elementor Editor, without the WordPress front end and without 3rd part plugins. It&#8217;s a troubleshooting step take to see if the editor us causing issues or if it&#8217;s something else.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe title=\"Enable Safe Mode\" width=\"800\" height=\"450\" src=\"https:\/\/www.youtube.com\/embed\/0mMcjYf5dBQ?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<p> <strong>To enable Safe Mode<\/strong>:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Go to WP-Admin and navigate to <strong>Elementor&gt;Tools<\/strong>.<br><img loading=\"lazy\" decoding=\"async\" width=\"280\" height=\"597\" class=\"wp-image-151280\" style=\"width: 280px;\" src=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/go-to-elementor-tools.png\" alt=\"\" srcset=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/go-to-elementor-tools.png 658w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/go-to-elementor-tools-141x300.png 141w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/go-to-elementor-tools-480x1024.png 480w\" sizes=\"(max-width: 280px) 100vw, 280px\" \/><\/li>\n\n\n\n<li>In the right-pane, use the Safe Mode dropdown to select <strong>Enable<\/strong>.<br><img loading=\"lazy\" decoding=\"async\" width=\"680\" height=\"461\" class=\"wp-image-151287\" style=\"width: 680px;\" src=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Select-enable-fromt-he-dropdown.png\" alt=\"\" srcset=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Select-enable-fromt-he-dropdown.png 2302w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Select-enable-fromt-he-dropdown-300x203.png 300w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Select-enable-fromt-he-dropdown-1024x694.png 1024w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Select-enable-fromt-he-dropdown-768x520.png 768w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Select-enable-fromt-he-dropdown-1536x1041.png 1536w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Select-enable-fromt-he-dropdown-2048x1388.png 2048w\" sizes=\"(max-width: 680px) 100vw, 680px\" \/><\/li>\n\n\n\n<li>Click <strong>Save Changes<\/strong>.<br><img loading=\"lazy\" decoding=\"async\" width=\"680\" height=\"409\" class=\"wp-image-151301\" style=\"width: 680px;\" src=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Click-save-changes-1.png\" alt=\"\" srcset=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Click-save-changes-1.png 2248w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Click-save-changes-1-300x180.png 300w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Click-save-changes-1-1024x616.png 1024w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Click-save-changes-1-768x462.png 768w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Click-save-changes-1-1536x924.png 1536w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Click-save-changes-1-2048x1232.png 2048w\" sizes=\"(max-width: 680px) 100vw, 680px\" \/><\/li>\n\n\n\n<li>Open any page or post with the Elementor Editor.<\/li>\n\n\n\n<li>A window notes that you are working in Safe Mode.<br><img loading=\"lazy\" decoding=\"async\" width=\"680\" height=\"350\" class=\"wp-image-151309\" style=\"width: 680px;\" src=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Safe-mode-is-on-scaled.png\" alt=\"\" srcset=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Safe-mode-is-on-scaled.png 2560w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Safe-mode-is-on-300x154.png 300w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Safe-mode-is-on-1024x527.png 1024w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Safe-mode-is-on-768x395.png 768w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Safe-mode-is-on-1536x790.png 1536w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Safe-mode-is-on-2048x1053.png 2048w\" sizes=\"(max-width: 680px) 100vw, 680px\" \/><\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"hello\">Activate the Hello Theme<\/h2>\n\n\n\n<p>Hello Elementor is a lightweight theme making it a great way to see if your theme is causing an issue with the Elementor Editor.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe title=\"Switch to the Hello theme\" width=\"800\" height=\"450\" src=\"https:\/\/www.youtube.com\/embed\/sYZNpjQ7urI?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<p><strong>To switch to the Hello Elementor Theme<\/strong>:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Go to WP Admin and navigate to <strong>Appearance&gt;Themes<\/strong>.<br><img loading=\"lazy\" decoding=\"async\" width=\"280\" height=\"628\" class=\"wp-image-151325\" style=\"width: 280px;\" src=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Navigate-to-appearance-themes-1.png\" alt=\"\" srcset=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Navigate-to-appearance-themes-1.png 660w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Navigate-to-appearance-themes-1-134x300.png 134w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Navigate-to-appearance-themes-1-457x1024.png 457w\" sizes=\"(max-width: 280px) 100vw, 280px\" \/><\/li>\n\n\n\n<li>Click <strong>Add Theme<\/strong>.<br><img loading=\"lazy\" decoding=\"async\" width=\"680\" height=\"305\" class=\"wp-image-151332\" style=\"width: 680px;\" src=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Click-Add-Theme.png\" alt=\"\" srcset=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Click-Add-Theme.png 2124w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Click-Add-Theme-300x134.png 300w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Click-Add-Theme-1024x459.png 1024w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Click-Add-Theme-768x344.png 768w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Click-Add-Theme-1536x688.png 1536w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Click-Add-Theme-2048x918.png 2048w\" sizes=\"(max-width: 680px) 100vw, 680px\" \/><\/li>\n\n\n\n<li>Enter <strong>Hello Elementor<\/strong> in the search box.<br><img loading=\"lazy\" decoding=\"async\" width=\"680\" height=\"231\" class=\"wp-image-151339\" style=\"width: 680px;\" src=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Enter-Hello-theme-in-the-search-box-scaled.png\" alt=\"\" srcset=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Enter-Hello-theme-in-the-search-box-scaled.png 2560w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Enter-Hello-theme-in-the-search-box-300x102.png 300w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Enter-Hello-theme-in-the-search-box-1024x347.png 1024w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Enter-Hello-theme-in-the-search-box-768x261.png 768w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Enter-Hello-theme-in-the-search-box-1536x521.png 1536w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Enter-Hello-theme-in-the-search-box-2048x695.png 2048w\" sizes=\"(max-width: 680px) 100vw, 680px\" \/><\/li>\n\n\n\n<li>Hover over the theme card and click <strong>Install<\/strong>.<br><img loading=\"lazy\" decoding=\"async\" width=\"680\" height=\"250\" class=\"wp-image-151353\" style=\"width: 680px;\" src=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Hover-over-the-website-card-and-click-install-1-scaled.png\" alt=\"\" srcset=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Hover-over-the-website-card-and-click-install-1-scaled.png 2560w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Hover-over-the-website-card-and-click-install-1-300x110.png 300w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Hover-over-the-website-card-and-click-install-1-1024x377.png 1024w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Hover-over-the-website-card-and-click-install-1-768x283.png 768w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Hover-over-the-website-card-and-click-install-1-1536x565.png 1536w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Hover-over-the-website-card-and-click-install-1-2048x754.png 2048w\" sizes=\"(max-width: 680px) 100vw, 680px\" \/><\/li>\n\n\n\n<li>Click <strong>Activate<\/strong>.<br><img loading=\"lazy\" decoding=\"async\" width=\"680\" height=\"227\" class=\"wp-image-151360\" style=\"width: 680px;\" src=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Hover-over-the-website-card-and-click-activate-scaled.png\" alt=\"\" srcset=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Hover-over-the-website-card-and-click-activate-scaled.png 2560w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Hover-over-the-website-card-and-click-activate-300x100.png 300w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Hover-over-the-website-card-and-click-activate-1024x342.png 1024w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Hover-over-the-website-card-and-click-activate-768x257.png 768w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Hover-over-the-website-card-and-click-activate-1536x513.png 1536w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Hover-over-the-website-card-and-click-activate-2048x684.png 2048w\" sizes=\"(max-width: 680px) 100vw, 680px\" \/><br>The Hello Elementor theme is installed.<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"<p>There are several steps available to you when troubleshooting your site. One of thes steps will often solve whatever issue you&#8217;re having. Deactivate plugins This step involves deactivating all your site&#8217;s plugins except for Elementor and Elementor Pro. You can then reactivate the plugins one at a time to identify which one is causing the [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_elementor_kustomer_id":[],"footnotes":""},"categories":[1463],"tags":[1325],"class_list":["post-151216","post","type-post","status-publish","format-standard","hentry","category-troubleshooting-editor","tag-troubleshooting"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Common troubleshooting steps | Elementor<\/title>\n<meta name=\"description\" content=\"Learn everything about Common troubleshooting steps in this article from Elementor&#039;s Knowledge Base. Get Elementor tips &amp; more.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/elementor.com\/help\/common-troubleshooting-steps\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Common troubleshooting steps | Elementor\" \/>\n<meta property=\"og:description\" content=\"Learn everything about Common troubleshooting steps in this article from Elementor&#039;s Knowledge Base. 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