{"id":151216,"date":"2025-08-11T17:25:09","date_gmt":"2025-08-11T14:25:09","guid":{"rendered":"https:\/\/elementor.com\/help\/?p=151216"},"modified":"2026-09-03T13:16:03","modified_gmt":"2026-09-03T10:16:03","slug":"common-troubleshooting-steps","status":"publish","type":"post","link":"https:\/\/elementor.com\/help\/common-troubleshooting-steps\/","title":{"rendered":"Common troubleshooting steps"},"content":{"rendered":"<!-- Original article: https:\/\/elementor.com\/help\/common-troubleshooting-steps\/ -->\n\n<p class=\"wp-block-paragraph\">There are several steps available to you when troubleshooting your site. One of thes steps will often solve whatever issue you\u2019re having.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Deactivate plugins<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">This step involves deactivating all your site\u2019s plugins except for Elementor and Elementor Pro. You can then reactivate the plugins one at a time to identify which one is causing the issue.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe title=\"Deactivate plugins\" width=\"800\" height=\"450\" src=\"https:\/\/www.youtube.com\/embed\/Uk3RLGVvkcY?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Follow these steps to deactivate multiple plugins:<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\"><li><p>Login to WP admin.<\/p><\/li><li><p>Go to <strong>Plugins &gt; Installed Plugins<\/strong>.<br><\/p><figure class=\"wp-block-image size-large\"><img fetchpriority=\"high\" decoding=\"async\" src=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2024\/09\/1-Go-to-Plugins-Installed-Plugins.png\" width=\"280\" height=\"506\" class=\"wp-image-52750\" srcset=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2024\/09\/1-Go-to-Plugins-Installed-Plugins.png 322w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2024\/09\/1-Go-to-Plugins-Installed-Plugins-166x300.png 166w\" sizes=\"(max-width: 280px) 100vw, 280px\" style=\"width: 280px;\"><\/figure><\/li><li><p>Check the checkboxes for the desired plugins.<br><\/p><figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2024\/03\/Activate-deactivate-plugins-1.png\" alt=\"Activate &amp; deactivate plugins 1\" data-alt=\"Activate &amp; deactivate plugins 1\" width=\"339\" height=\"306\" class=\"wp-image-48339\" srcset=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2024\/03\/Activate-deactivate-plugins-1.png 339w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2024\/03\/Activate-deactivate-plugins-1-300x271.png 300w\" sizes=\"(max-width: 339px) 100vw, 339px\" style=\"width: 350px;\"><\/figure><\/li><li><p>From <strong>Bulk actions<\/strong>, choose <strong>Deactivate<\/strong>.<\/p><\/li><li><p>Click <strong>Apply<\/strong>.<br><\/p><figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2024\/03\/Activate-deactivate-plugins-2.png\" alt=\"Activate &amp; deactivate plugins 2\" data-alt=\"Activate &amp; deactivate plugins 2\" width=\"311\" height=\"220\" class=\"wp-image-48340\" srcset=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2024\/03\/Activate-deactivate-plugins-2.png 311w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2024\/03\/Activate-deactivate-plugins-2-300x212.png 300w\" sizes=\"(max-width: 311px) 100vw, 311px\" style=\"width: 350px;\"><\/figure><p><br>Now reactivate the plugins one at a time to see which may be causing the issue.<\/p><\/li><\/ol>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Follow these steps to activate single plugin:<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\"><li><p>Login to WP admin.<\/p><\/li><li><p>Go to <strong>Plugins &gt; Installed Plugins<\/strong>.<\/p><\/li><li><p>For the desired plugin, click <strong>Activate<\/strong>.<br><\/p><figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Activate-a-plugin-2.png\" width=\"380\" height=\"136\" class=\"wp-image-151231\" srcset=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Activate-a-plugin-2.png 435w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Activate-a-plugin-2-300x108.png 300w\" sizes=\"(max-width: 380px) 100vw, 380px\" style=\"width: 380px;\"><\/figure><p><br>After activating a plugin, test your site. If the issue reoccurs, you may have identified the problematic plugin.<\/p><\/li><\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">Clear cache<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Sometimes a browser\u2019s cache may cause issues with the Elementor Editor, to solve these issues you can clear the browser\u2019s cache.<\/p>\n\n\n[callout type=&#8221;note&#8221;]Different browser&amp;#8217;s have different methods of clearing the cache. Below we describe how to clear the cache from the Google Chrome browser. If you&amp;#8217;re using a different browser, consult that browser&amp;#8217;s documentation.[\/callout]\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe title=\"Clear browser cache\" width=\"800\" height=\"450\" src=\"https:\/\/www.youtube.com\/embed\/tNTDFUuRntU?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>To clear the browser\u2019s cache<\/strong>:<\/p>\n\n\n\n<ol class=\"wp-block-list\"><li><p>Click the ellipses in the upper right corner of your browser.<br><\/p><figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Click-the-browser-ellipses.png\" width=\"680\" height=\"323\" class=\"wp-image-151239\" srcset=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Click-the-browser-ellipses.png 1128w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Click-the-browser-ellipses-300x143.png 300w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Click-the-browser-ellipses-1024x487.png 1024w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Click-the-browser-ellipses-768x365.png 768w\" sizes=\"(max-width: 680px) 100vw, 680px\" style=\"width: 680px;\"><\/figure><\/li><li><p>Select <strong>Clear Browsing Data<\/strong>.<br><\/p><figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Click-delete-browsing-data.png\" width=\"680\" height=\"456\" class=\"wp-image-151246\" srcset=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Click-delete-browsing-data.png 1127w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Click-delete-browsing-data-300x201.png 300w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Click-delete-browsing-data-1024x687.png 1024w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Click-delete-browsing-data-768x515.png 768w\" sizes=\"(max-width: 680px) 100vw, 680px\" style=\"width: 680px;\"><\/figure><\/li><li><p>Click <strong>Delete data<\/strong> (you can leave the default settings).<br><\/p><figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Click-delete-data.png\" width=\"280\" height=\"335\" class=\"wp-image-151253\" srcset=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Click-delete-data.png 517w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Click-delete-data-251x300.png 251w\" sizes=\"(max-width: 280px) 100vw, 280px\" style=\"width: 280px;\"><\/figure><p><br>The cache is cleared.<\/p><\/li><\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">Open an incognito window<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Sometimes information stored by the browser can interfere with the Elementor Editor. Checking the editor using an incognito window can pinpoint these issues.<\/p>\n\n\n[callout type=&#8221;note&#8221;]Different browser&amp;#8217;s have different methods of creating incognito windows. Below we describe how to create an incognito window from the Google Chrome browser. If you&amp;#8217;re using a different browser, consult that browser&amp;#8217;s documentation.[\/callout]\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe title=\"Open an incognito window\" width=\"800\" height=\"450\" src=\"https:\/\/www.youtube.com\/embed\/PoXpCEz8Cgg?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>To open an incognito window<\/strong>:<\/p>\n\n\n\n<ol class=\"wp-block-list\"><li><p>Click the ellipses in the upper right corner of your browser.<br><\/p><figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Click-the-browser-ellipses.png\" width=\"680\" height=\"323\" class=\"wp-image-151239\" srcset=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Click-the-browser-ellipses.png 1128w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Click-the-browser-ellipses-300x143.png 300w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Click-the-browser-ellipses-1024x487.png 1024w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Click-the-browser-ellipses-768x365.png 768w\" sizes=\"(max-width: 680px) 100vw, 680px\" style=\"width: 680px;\"><\/figure><\/li><li><p>Select <strong>New Incognito Window<\/strong> from the dropdown menu.<br><\/p><figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Select-New-incognito-window.png\" width=\"680\" height=\"457\" class=\"wp-image-151260\" srcset=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Select-New-incognito-window.png 1126w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Select-New-incognito-window-300x201.png 300w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Select-New-incognito-window-1024x688.png 1024w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Select-New-incognito-window-768x516.png 768w\" sizes=\"(max-width: 680px) 100vw, 680px\" style=\"width: 680px;\"><\/figure><p><br>An incognito windows opens.<\/p><\/li><\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">Enable Safe mode<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Safe mode loads a clean version of the Elementor Editor, without the WordPress front end and without 3rd part plugins. It\u2019s a troubleshooting step take to see if the editor us causing issues or if it\u2019s something else.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe title=\"Enable Safe Mode\" width=\"800\" height=\"450\" src=\"https:\/\/www.youtube.com\/embed\/0mMcjYf5dBQ?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>To enable Safe Mode<\/strong>:<\/p>\n\n\n\n<ol class=\"wp-block-list\"><li><p>Go to WP-Admin and navigate to <strong>Elementor&gt;Editor&gt;Tools<\/strong>.<br><\/p><figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/go-to-elementor-tools.png\" width=\"280\" height=\"597\" class=\"wp-image-151280\" srcset=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/go-to-elementor-tools.png 658w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/go-to-elementor-tools-141x300.png 141w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/go-to-elementor-tools-480x1024.png 480w\" sizes=\"(max-width: 280px) 100vw, 280px\" style=\"width: 280px;\"><\/figure><\/li><li><p>In the right-pane, use the Safe Mode dropdown to select <strong>Enable<\/strong>.<br><\/p><figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Select-enable-fromt-he-dropdown.png\" width=\"680\" height=\"461\" class=\"wp-image-151287\" srcset=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Select-enable-fromt-he-dropdown.png 2302w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Select-enable-fromt-he-dropdown-300x203.png 300w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Select-enable-fromt-he-dropdown-1024x694.png 1024w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Select-enable-fromt-he-dropdown-768x520.png 768w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Select-enable-fromt-he-dropdown-1536x1041.png 1536w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Select-enable-fromt-he-dropdown-2048x1388.png 2048w\" sizes=\"(max-width: 680px) 100vw, 680px\" style=\"width: 680px;\"><\/figure><\/li><li><p>Click <strong>Save Changes<\/strong>.<br><\/p><figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Click-save-changes-1.png\" width=\"680\" height=\"409\" class=\"wp-image-151301\" srcset=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Click-save-changes-1.png 2248w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Click-save-changes-1-300x180.png 300w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Click-save-changes-1-1024x616.png 1024w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Click-save-changes-1-768x462.png 768w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Click-save-changes-1-1536x924.png 1536w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Click-save-changes-1-2048x1232.png 2048w\" sizes=\"(max-width: 680px) 100vw, 680px\" style=\"width: 680px;\"><\/figure><\/li><li><p>Open any page or post with the Elementor Editor.<\/p><\/li><li><p>A window notes that you are working in Safe Mode.<br><\/p><figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Safe-mode-is-on-scaled.png\" width=\"680\" height=\"350\" class=\"wp-image-151309\" srcset=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Safe-mode-is-on-scaled.png 2560w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Safe-mode-is-on-300x154.png 300w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Safe-mode-is-on-1024x527.png 1024w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Safe-mode-is-on-768x395.png 768w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Safe-mode-is-on-1536x790.png 1536w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Safe-mode-is-on-2048x1053.png 2048w\" sizes=\"(max-width: 680px) 100vw, 680px\" style=\"width: 680px;\"><\/figure><\/li><\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">Activate the Hello Theme<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Hello Elementor is a lightweight theme making it a great way to see if your theme is causing an issue with the Elementor Editor.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe title=\"Switch to the Hello theme\" width=\"800\" height=\"450\" src=\"https:\/\/www.youtube.com\/embed\/sYZNpjQ7urI?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>To switch to the Hello Elementor Theme<\/strong>:<\/p>\n\n\n\n<ol class=\"wp-block-list\"><li><p>Go to WP Admin and navigate to <strong>Appearance&gt;Themes<\/strong>.<br><\/p><figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Navigate-to-appearance-themes-1.png\" width=\"280\" height=\"628\" class=\"wp-image-151325\" srcset=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Navigate-to-appearance-themes-1.png 660w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Navigate-to-appearance-themes-1-134x300.png 134w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Navigate-to-appearance-themes-1-457x1024.png 457w\" sizes=\"(max-width: 280px) 100vw, 280px\" style=\"width: 280px;\"><\/figure><\/li><li><p>Click <strong>Add Theme<\/strong>.<br><\/p><figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Click-Add-Theme.png\" width=\"680\" height=\"305\" class=\"wp-image-151332\" srcset=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Click-Add-Theme.png 2124w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Click-Add-Theme-300x134.png 300w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Click-Add-Theme-1024x459.png 1024w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Click-Add-Theme-768x344.png 768w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Click-Add-Theme-1536x688.png 1536w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Click-Add-Theme-2048x918.png 2048w\" sizes=\"(max-width: 680px) 100vw, 680px\" style=\"width: 680px;\"><\/figure><\/li><li><p>Enter <strong>Hello Elementor<\/strong> in the search box.<br><\/p><figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Enter-Hello-theme-in-the-search-box-scaled.png\" width=\"680\" height=\"231\" class=\"wp-image-151339\" srcset=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Enter-Hello-theme-in-the-search-box-scaled.png 2560w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Enter-Hello-theme-in-the-search-box-300x102.png 300w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Enter-Hello-theme-in-the-search-box-1024x347.png 1024w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Enter-Hello-theme-in-the-search-box-768x261.png 768w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Enter-Hello-theme-in-the-search-box-1536x521.png 1536w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Enter-Hello-theme-in-the-search-box-2048x695.png 2048w\" sizes=\"(max-width: 680px) 100vw, 680px\" style=\"width: 680px;\"><\/figure><\/li><li><p>Hover over the theme card and click <strong>Install<\/strong>.<br><\/p><figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Hover-over-the-website-card-and-click-install-1-scaled.png\" width=\"680\" height=\"250\" class=\"wp-image-151353\" srcset=\"https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Hover-over-the-website-card-and-click-install-1-scaled.png 2560w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Hover-over-the-website-card-and-click-install-1-300x110.png 300w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Hover-over-the-website-card-and-click-install-1-1024x377.png 1024w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Hover-over-the-website-card-and-click-install-1-768x283.png 768w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Hover-over-the-website-card-and-click-install-1-1536x565.png 1536w, https:\/\/elementor.com\/help\/wp-content\/uploads\/2025\/08\/Hover-over-the-website-card-and-click-install-1-2048x754.png 2048w\" sizes=\"(max-width: 680px) 100vw, 680px\" style=\"width: 680px;\"><\/figure><\/li><li><p>Click <strong>Activate<\/strong>.<br><\/p><\/li><\/ol>\n","protected":false},"excerpt":{"rendered":"<p>There are several steps available to you when troubleshooting your site. One of thes steps will often solve whatever issue you\u2019re having. Deactivate plugins This step involves deactivating all your site\u2019s plugins except for Elementor and Elementor Pro. You can then reactivate the plugins one at a time to identify which one is causing the [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_elementor_kustomer_id":[],"footnotes":""},"categories":[2224],"tags":[1325],"class_list":["post-151216","post","type-post","status-publish","format-standard","hentry","category-troubleshooting","tag-troubleshooting"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Common troubleshooting steps | Elementor<\/title>\n<meta name=\"description\" content=\"Learn everything about Common troubleshooting steps in this article from Elementor&#039;s Knowledge Base. 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